PI
Phoenix Industrial & Safety Suppliers
Unclaimed Business
PI
Phoenix Industrial & Safety Suppliers
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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AAFH
Almera Ann Foure Hewitson
1 reviews | Active since Jan 2020
4 Apr 2019, 08:57
great prices, great prices, great prices
great prices, great prices, great prices
Helpful (0)
|Replies (0)AAFH
Almera Ann Foure Hewitson
1 reviews | Active since Jan 2020
4 Apr 2019, 08:57
great prices, great prices, great prices
great prices, great prices, great prices
0
Replies (0)sP
mM
mandisa M
1 reviews | Active since Jan 2020
23 Feb 2016, 08:35
What an amazingly bad service
I ordered some garden tools on the 26th of January. I had to consistently email them to enquire about the expected delivery date so that I could communicate to my customer. I suppose it was to much to ask for someone to grace me with feedback. Three weeks later I received the goods. Only at that point did they tell me that one item which I had ordered was not available. Which meant I had yo go elsewhere to try and source this item.<br> I collected what they had on the 15th February. I requested that they need yo speed up the refund process- my customer has been waiting. Guess what I am still sending emails begging these people to refund me and nothing has come of it. I don't remember when last did i have to deal with a bunch of eople who do not give a hoot about their customers. Such a pathetic service... On the day when I was collecting I had to wait for over two hours in order to get an invoice for security check , I had to wait because some Elaine lady was on lunch ... I doubt if anyone will even bother responding to this. Just a warning to those who are considering doing business with them . Be warned...
Helpful (0)
|Replies (0)mM
mandisa M
1 reviews | Active since Jan 2020
23 Feb 2016, 08:35
What an amazingly bad service
I ordered some garden tools on the 26th of January. I had to consistently email them to enquire about the expected delivery date so that I could communicate to my customer. I suppose it was to much to ask for someone to grace me with feedback. Three weeks later I received the goods. Only at that point did they tell me that one item which I had ordered was not available. Which meant I had yo go elsewhere to try and source this item.<br> I collected what they had on the 15th February. I requested that they need yo speed up the refund process- my customer has been waiting. Guess what I am still sending emails begging these people to refund me and nothing has come of it. I don't remember when last did i have to deal with a bunch of eople who do not give a hoot about their customers. Such a pathetic service... On the day when I was collecting I had to wait for over two hours in order to get an invoice for security check , I had to wait because some Elaine lady was on lunch ... I doubt if anyone will even bother responding to this. Just a warning to those who are considering doing business with them . Be warned...
0
Replies (0)AS
Alita S
1 reviews | Active since Jan 2020
20 Jul 2015, 09:18
Written Confirmation means NOTHING
I ordered custom made overalls from Phoenix Industrial. After receiving written confirmation for a delivery date of the 15/16 th July, I still don't have my overalls, and today is the 20th July. I had to phone them everyday to hear when the overalls would be ready, they never phoned me to apologise or inform me of a late delivery. Very poor customer service indeed!
Helpful (0)
|Replies (0)AS
Alita S
1 reviews | Active since Jan 2020
20 Jul 2015, 09:18
Written Confirmation means NOTHING
I ordered custom made overalls from Phoenix Industrial. After receiving written confirmation for a delivery date of the 15/16 th July, I still don't have my overalls, and today is the 20th July. I had to phone them everyday to hear when the overalls would be ready, they never phoned me to apologise or inform me of a late delivery. Very poor customer service indeed!
0
Replies (0)