Not really returnable, not simplified for WhatsApp

The company: Be careful when you consider the 7 day return policy as a plus. They actually mean that if you receive the phone BUT WITHOUT TRYING TO USE IT change your mind, you can return it within 7 days. The phone: Definitely NOT for an elderly person who never had a smart phone. The simplified mode is good for normal calls and messages, but using WhatApp is complicated. WhatsApp is in normal smart phone mode, so the touch screen is still difficult to use with arthritis hands.