PL
Phumelelo Lodge
Unclaimed Business
PL
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCG
Chani G
1 reviews | Active since Jan 2020
13 Nov 2020, 08:13
Most beautiful place
This place is simply amazing!!!!! BEAUTIFUL view, EXQUISITE food, such friendly and wonderful staff. The best of all is that it's quiet and peaceful. We enjoyed it sooo much! Phumelelo Lodge will definitely be seeing us again!
Helpful (0)
|Replies (0)CG
Chani G
1 reviews | Active since Jan 2020
13 Nov 2020, 08:13
Most beautiful place
This place is simply amazing!!!!! BEAUTIFUL view, EXQUISITE food, such friendly and wonderful staff. The best of all is that it's quiet and peaceful. We enjoyed it sooo much! Phumelelo Lodge will definitely be seeing us again!
0
Replies (0)MR
Moloko R
1 reviews | Active since Jan 2020
3 Nov 2018, 10:07
False adverti*****t
Booked this lodge for 12 people. During communications it was said that Phumelelo only houses 8 people and the rest would have to sleep in the other lodge, being Thornewood. It is basically false advertising because upon arrival the venue looked nothing like what we thought we had booked. We were checked into Thornwood with horrible rooms, dirty sheets, filthy bathrooms. Small and one small room without en suite bathrooms. When we complained to the manager, Derick, he simply told us that Phumelelo is 4000k per night and we need to consider how much we payed for this accommodation. Money was never an issue. Our issue is we were made to believe that we were paying for something else. He was extremely rude and unwilling to admit to the false advertising. We ended up leaving in the morning.
Helpful (0)
|Replies (0)MR
Moloko R
1 reviews | Active since Jan 2020
3 Nov 2018, 10:07
False adverti*****t
Booked this lodge for 12 people. During communications it was said that Phumelelo only houses 8 people and the rest would have to sleep in the other lodge, being Thornewood. It is basically false advertising because upon arrival the venue looked nothing like what we thought we had booked. We were checked into Thornwood with horrible rooms, dirty sheets, filthy bathrooms. Small and one small room without en suite bathrooms. When we complained to the manager, Derick, he simply told us that Phumelelo is 4000k per night and we need to consider how much we payed for this accommodation. Money was never an issue. Our issue is we were made to believe that we were paying for something else. He was extremely rude and unwilling to admit to the false advertising. We ended up leaving in the morning.
0
Replies (0)CD
Carin D
1 reviews | Active since Jan 2020
28 Sept 2015, 09:40
Excellent Service
The past weekend, we spend time at the above mentioned Lodge. Whawh! what an experience. We arrived after dark at the main gate. Someone was sent to escort us to the lodge. We were welcomed by the entire friendly staff with warm wet cloths to wipe our hands before a sherry was offered and the premises was showed to us. We were given the change to freshen up before sitting down for dinner. The hosts, Derrick and Belinda were waiting for us to arrive in order to serve us with a lovely 3 course meal. For the entire weekend we were spoiled by not only the owners but also the staff. The knowledge of the game ranger, Klaas, was out of this world and he manage to add some African history also that made every game viewing trip worth while. Well done to every one at Phumelelo Lodge! It is a small, exclusive lodge with superior service from every one and far enough to get away form the masses to enjoy nature at its best.
Helpful (0)
|Replies (0)CD
Carin D
1 reviews | Active since Jan 2020
28 Sept 2015, 09:40
Excellent Service
The past weekend, we spend time at the above mentioned Lodge. Whawh! what an experience. We arrived after dark at the main gate. Someone was sent to escort us to the lodge. We were welcomed by the entire friendly staff with warm wet cloths to wipe our hands before a sherry was offered and the premises was showed to us. We were given the change to freshen up before sitting down for dinner. The hosts, Derrick and Belinda were waiting for us to arrive in order to serve us with a lovely 3 course meal. For the entire weekend we were spoiled by not only the owners but also the staff. The knowledge of the game ranger, Klaas, was out of this world and he manage to add some African history also that made every game viewing trip worth while. Well done to every one at Phumelelo Lodge! It is a small, exclusive lodge with superior service from every one and far enough to get away form the masses to enjoy nature at its best.
0
Replies (0)