Piatto Midrand
TrustIndex
0
Score
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I had the worst experience!!! I arrived with 4 friends and least to say the portions were very small despite our server reassuring us that the portions are big. I ordered a curry dish with the rice being 3 table s****s big and 1/4 of the very small pot was fulled with butter chicken. I asked the manager if i could change my order and he agreed. As he left my server came back yelling at me how im going to get him fired and caused a scene. Me and all 4 my guests stood up while we were getting yelled at! The manager came and told him to apologize immediately. Is this how you treat your customers??? The people who pay you? Horrible horrible experience. I will never go back!!
1 reviews | Active since Jan 2020
I had the worst experience!!! I arrived with 4 friends and least to say the portions were very small despite our server reassuring us that the portions are big. I ordered a curry dish with the rice being 3 table s****s big and 1/4 of the very small pot was fulled with butter chicken. I asked the manager if i could change my order and he agreed. As he left my server came back yelling at me how im going to get him fired and caused a scene. Me and all 4 my guests stood up while we were getting yelled at! The manager came and told him to apologize immediately. Is this how you treat your customers??? The people who pay you? Horrible horrible experience. I will never go back!!
1 reviews | Active since Jan 2020
I’m totally dissatisfied with my recent dining experience at your restaurant. Today, I visited your establishment looking forward to a pleasant meal. Unfortunately, my experience was far from satisfactory. Despite waiting for an hour, there was no communication from the staff regarding the delay in service. Additionally, there was no music or any other form of entertainment to make the wait more bearable. To make matters worse, the first drink I ordered was finished, and no alternative was suggested. After waiting for an extended period without any updates or service, I ultimately decided to leave and pay for the drink i order. I understand that occasional delays and issues can occur, but the lack of communication and effort to make guests comfortable during the wait was disappointing. I hope you will take this feedback seriously and make the necessary improvements to ensure a better experience for future guests.
1 reviews | Active since Jan 2020
I’m totally dissatisfied with my recent dining experience at your restaurant. Today, I visited your establishment looking forward to a pleasant meal. Unfortunately, my experience was far from satisfactory. Despite waiting for an hour, there was no communication from the staff regarding the delay in service. Additionally, there was no music or any other form of entertainment to make the wait more bearable. To make matters worse, the first drink I ordered was finished, and no alternative was suggested. After waiting for an extended period without any updates or service, I ultimately decided to leave and pay for the drink i order. I understand that occasional delays and issues can occur, but the lack of communication and effort to make guests comfortable during the wait was disappointing. I hope you will take this feedback seriously and make the necessary improvements to ensure a better experience for future guests.
1 reviews | Active since Jan 2020
To say I am dissapointed with Piatto Midrand would be an understatement, we ordered Chicken Pasta and didnt like how it tasted. The pasta did not have flavor at all and not satisfying, the pasta sauce was the worst and not digestible. We returned it and ordered the Steak special which also was not fresh. The Manager was very cold and not understanding, and told us to also pay for the pasta we returned.
1 reviews | Active since Jan 2020
To say I am dissapointed with Piatto Midrand would be an understatement, we ordered Chicken Pasta and didnt like how it tasted. The pasta did not have flavor at all and not satisfying, the pasta sauce was the worst and not digestible. We returned it and ordered the Steak special which also was not fresh. The Manager was very cold and not understanding, and told us to also pay for the pasta we returned.
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