Good evening

Good evening. I was at Pick n Pay Kempton square(05 August 2025@15:44) service is very poor in that store...you wait(que) for everything. I qued to buy baked bread I went to the self cutting bread machine and the bread didn't cut nice. I couldn't take it home in the form that it looked and it was not hot when I was cutting it. So the reasonable thing to do was to swap it for a better one so the better one was white bread. So I was informed that I can swap it at the till because of the small price difference. A supervisor(Makie Maloka) was called and I told her what happened and she was not capable o solving that problem and escalated it to the store manager(Lishani Mawela)-who was apparently in a meeting.