Unprofessional service and staff at Pickfords and their insurance underwriters

Pickofords do not even deserve 1 star. The service promised by Mr Reggie Moodley was disappointing, to say the least. The relocation was from Pretoria to Kimberley over December 2024—unprofessional staff, who took their time to pack up the house. Then the next day, everything was a rush. Unaccounted boxes, damaged furniture, bed brackets lost, etc. No unpacking of glassware was done in Kimeberley, which was allegedly part of the quote and service. Never use Pickfords. Mr Moodley promised excellent service and failed to deliver. Since our claim fell outside their 7-day period, they refuse to honour the claim. Impossible to unpack boxes within 7 days, especially over the December period. Pickfords and your insurance underwriters, you should hang your heads in shame! To squibble over a payout of a few thousand rands and let your name fall in disgrace says a lot about your company and the lack of respect and ethics.