Extremely disappointed with the reception at Pierre van Reyneveld Vet

Extremely disappointed with the reception at Pierre van Reyneveld Vet. Despite being a client since 2019, my pets were wrongly listed under another name. When I raised it, the receptionist was rude, dismissive, and refused to acknowledge their error. I asked to speak to the manager due to the unprofessional treatment. While the vets have always been great, I won’t return because of this unacceptable front-desk experience.