PV
Pierre Van Ryneveld Veterinary Clinic
Unclaimed Business
PV
Pierre Van Ryneveld Veterinary Clinic
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
May '25 - Apr '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSvdW
Stephani van der Westhuysen
1 reviews | Active since Jan 2020
4 Jul 2025, 13:44
AMAZING VET EXPERIENCE AT PVR VET CLINIC
We are beyond grateful to the team at Pierre Van Ryneveld Vet Clinic for the incredible care and compassion shown to our boy Koda, our mischievous Weimaraner, after he landed himself in trouble by *****ing and eating laundry yes, you read that right! He ended up with a blockage in his tummy and gave us quite the scare, especially when he started showing signs of distress and severe symptoms. From the moment we arrived, the team treated the situation with urgency, kindness, and incredible professionalism. A very special thank you to Dr Tumi, who is truly walking in her calling. She comforted me when I was terrified and overwhelmed, explaining every step with such care and patience. She kept me updated constantly, which meant the world to me. Another heartfelt thanks to Sister Suzette, who made Koda’s first time away from home feel like a little adventure instead of something scary. Between her and Dr Tumi, Koda absolutely loved his time there — he even showered them with affection (and licked them papsopnat!). Thanks to their thorough monitoring and skillful handling, he recovered without needing surgery, and we are so relieved. He’s now home, happy, and snuggled up on our bed as if nothing ever happened. Thank you again for treating our fur baby like one of your own. We’ll never forget the care you gave us and him. Warm regards, Stephani, Koda & the whole van Dyk family 🐾❤️
Helpful (0)
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Stephani van der Westhuysen
1 reviews | Active since Jan 2020
4 Jul 2025, 13:44
AMAZING VET EXPERIENCE AT PVR VET CLINIC
We are beyond grateful to the team at Pierre Van Ryneveld Vet Clinic for the incredible care and compassion shown to our boy Koda, our mischievous Weimaraner, after he landed himself in trouble by *****ing and eating laundry yes, you read that right! He ended up with a blockage in his tummy and gave us quite the scare, especially when he started showing signs of distress and severe symptoms. From the moment we arrived, the team treated the situation with urgency, kindness, and incredible professionalism. A very special thank you to Dr Tumi, who is truly walking in her calling. She comforted me when I was terrified and overwhelmed, explaining every step with such care and patience. She kept me updated constantly, which meant the world to me. Another heartfelt thanks to Sister Suzette, who made Koda’s first time away from home feel like a little adventure instead of something scary. Between her and Dr Tumi, Koda absolutely loved his time there — he even showered them with affection (and licked them papsopnat!). Thanks to their thorough monitoring and skillful handling, he recovered without needing surgery, and we are so relieved. He’s now home, happy, and snuggled up on our bed as if nothing ever happened. Thank you again for treating our fur baby like one of your own. We’ll never forget the care you gave us and him. Warm regards, Stephani, Koda & the whole van Dyk family 🐾❤️
0
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Arno M
1 reviews | Active since Jan 2020
29 Apr 2025, 14:45
Extremely disappointed with the reception at Pierre van Reyneveld Vet
Extremely disappointed with the reception at Pierre van Reyneveld Vet. Despite being a client since 2019, my pets were wrongly listed under another name. When I raised it, the receptionist was rude, dismissive, and refused to acknowledge their error. I asked to speak to the manager due to the unprofessional treatment. While the vets have always been great, I won’t return because of this unacceptable front-desk experience.
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Arno M
1 reviews | Active since Jan 2020
29 Apr 2025, 14:45
Extremely disappointed with the reception at Pierre van Reyneveld Vet
Extremely disappointed with the reception at Pierre van Reyneveld Vet. Despite being a client since 2019, my pets were wrongly listed under another name. When I raised it, the receptionist was rude, dismissive, and refused to acknowledge their error. I asked to speak to the manager due to the unprofessional treatment. While the vets have always been great, I won’t return because of this unacceptable front-desk experience.
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Replies (0)AG
Anneri G
1 reviews | Active since Jan 2020
19 Dec 2023, 11:33
Shocking Bad Service
I am truly shocked by my recent experience with the Pierre van Ryneveld Veterinary Clinic. This is not the first time I've had a negative encounter with them, but this incident takes the cake. I have decided to write a review to share my experience. My female dog underwent sterilization surgery at the clinic on Friday, December 8, 2023. By Saturday afternoon, she began breathing heavily and appeared very uncomfortable. Early Sunday morning (10 Dec 2023), at 12:30 am, she woke me up whining in distress. I noticed that the clinic only opened at 10 am, and I had to ensure her well-being until then. In the meantime, I called another veterinary clinic in Hazeldean (I highly recommend them, as they are extremely friendly) for advice, as they were open at 9 am. They suggested that I return to PVR Clinic since my dog had an operation there. To my astonishment, the PVR Veterinary Clinic charged me a FULL Sunday fee... and provided my dog with just an injection and two pills for pain. I requested a second opinion... because it didn't make sense to charge me for a follow-up consultation, especially considering their discharge instructions explicitly state, "Call immediately" if your dog exhibits any adverse symptoms. The second veterinarian I consulted who is in Silverton (to get a second option) called PVR, and inquired if they did specific tests, such as, urine testing and ultrasound, to which PVR responded with, "No, we did not perform urine testing, and the ultrasound machine is currently undergoing maintenance." It became clear that they had done nothing substantial for my dog but still charged me R949 for the consultation. As a deeply frustrated and angry client who was just trying to ensure my dog's well-being and determine if any mistakes had been made or if there were complications, I am absolutely, incredibly dissatisfied with their service! I will absolutely not be returning to their clinic!!! It is beyond disheartening; it's infuriating how they appear completely indifferent to the welfare of people's pets! I wholeheartedly and vehemently recommend considering Hazeldean Family Vet or Garfontein Animal Clinic instead! My experience at PVR Veterinary Clinic was nothing short of a complete and utter shock! It was overwhelmingly disappointing! I genuinely hope people take notice of this review!!! Btw... do something about your receptionist ladies some are extremely rude.
Helpful (0)
|Replies (0)AG
Anneri G
1 reviews | Active since Jan 2020
19 Dec 2023, 11:33
Shocking Bad Service
I am truly shocked by my recent experience with the Pierre van Ryneveld Veterinary Clinic. This is not the first time I've had a negative encounter with them, but this incident takes the cake. I have decided to write a review to share my experience. My female dog underwent sterilization surgery at the clinic on Friday, December 8, 2023. By Saturday afternoon, she began breathing heavily and appeared very uncomfortable. Early Sunday morning (10 Dec 2023), at 12:30 am, she woke me up whining in distress. I noticed that the clinic only opened at 10 am, and I had to ensure her well-being until then. In the meantime, I called another veterinary clinic in Hazeldean (I highly recommend them, as they are extremely friendly) for advice, as they were open at 9 am. They suggested that I return to PVR Clinic since my dog had an operation there. To my astonishment, the PVR Veterinary Clinic charged me a FULL Sunday fee... and provided my dog with just an injection and two pills for pain. I requested a second opinion... because it didn't make sense to charge me for a follow-up consultation, especially considering their discharge instructions explicitly state, "Call immediately" if your dog exhibits any adverse symptoms. The second veterinarian I consulted who is in Silverton (to get a second option) called PVR, and inquired if they did specific tests, such as, urine testing and ultrasound, to which PVR responded with, "No, we did not perform urine testing, and the ultrasound machine is currently undergoing maintenance." It became clear that they had done nothing substantial for my dog but still charged me R949 for the consultation. As a deeply frustrated and angry client who was just trying to ensure my dog's well-being and determine if any mistakes had been made or if there were complications, I am absolutely, incredibly dissatisfied with their service! I will absolutely not be returning to their clinic!!! It is beyond disheartening; it's infuriating how they appear completely indifferent to the welfare of people's pets! I wholeheartedly and vehemently recommend considering Hazeldean Family Vet or Garfontein Animal Clinic instead! My experience at PVR Veterinary Clinic was nothing short of a complete and utter shock! It was overwhelmingly disappointing! I genuinely hope people take notice of this review!!! Btw... do something about your receptionist ladies some are extremely rude.
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Replies (0)KG
Karin G
1 reviews | Active since Jan 2020
18 Mar 2022, 10:20
Kind caring Veterinary Sister - Thank You
I would like to thank Anelda for her kindness & caring whilst helping my husband with our African Grey Parrot, she was very sympathetic & helpful, we really appreciate all your help.
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Fanie V
1 reviews | Active since Jan 2020
9 Feb 2021, 06:37
0
Ek is baie teleur gesteld in Pierre van Ryneveld diere kliniek want my hond was gister laat middag baie siek en wou haar na hul neem dat hul kan kyk wat vout is. Dit was 17H45 en hul het my net mee gedeel dat hul nog 4 pasiente het en agter is met hul afsprake en my nie kan help nie want hul maak 18H00 toe. Ek was so kwaad my geld was nog altyd goed genoeg maar nou dat ek 'n nood het wil hul my nie help. Ek wil net se dit was baie swak van julle en ek sal nooit weer van jul dien gebruik maak daar is ander mense wat baie meer behulpsaam is as julle. Ek hoop jul voel goed hier oor.
Helpful (0)
|Replies (0)FV
Fanie V
1 reviews | Active since Jan 2020
9 Feb 2021, 06:37
0
Ek is baie teleur gesteld in Pierre van Ryneveld diere kliniek want my hond was gister laat middag baie siek en wou haar na hul neem dat hul kan kyk wat vout is. Dit was 17H45 en hul het my net mee gedeel dat hul nog 4 pasiente het en agter is met hul afsprake en my nie kan help nie want hul maak 18H00 toe. Ek was so kwaad my geld was nog altyd goed genoeg maar nou dat ek 'n nood het wil hul my nie help. Ek wil net se dit was baie swak van julle en ek sal nooit weer van jul dien gebruik maak daar is ander mense wat baie meer behulpsaam is as julle. Ek hoop jul voel goed hier oor.
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Replies (0)DB
MK
Mariza K
1 reviews | Active since Jan 2020
3 Jul 2020, 07:35
Bad service
After taking my dog there twice in a 11 day period with both the Dr diagnoses that where different from each other leaving with tons of medication and R2000 out of pocket i still had a very sick dog. I looked like a crazy person pleading that I can see that my dog is very very sick, no compassion towards my dog nor me, no blood was drawn no intense exam was done, we where just another pet that they wanted to squeeze in get done and move on to the next one waiting in line taking your money and thinking they did a great job and filling their bank account Out of pure desperation I looked up vet who had the highest rating and most reviews and made the decision to go elsewhere. In one day my dog was diagnosed correctly with a rare decease and she has started to turn the corner. My pet is not just a quick money making thing, she is part of my family, so next time a owner tells you there is more listen.
Helpful (0)
|Replies (0)MK
Mariza K
1 reviews | Active since Jan 2020
3 Jul 2020, 07:35
Bad service
After taking my dog there twice in a 11 day period with both the Dr diagnoses that where different from each other leaving with tons of medication and R2000 out of pocket i still had a very sick dog. I looked like a crazy person pleading that I can see that my dog is very very sick, no compassion towards my dog nor me, no blood was drawn no intense exam was done, we where just another pet that they wanted to squeeze in get done and move on to the next one waiting in line taking your money and thinking they did a great job and filling their bank account Out of pure desperation I looked up vet who had the highest rating and most reviews and made the decision to go elsewhere. In one day my dog was diagnosed correctly with a rare decease and she has started to turn the corner. My pet is not just a quick money making thing, she is part of my family, so next time a owner tells you there is more listen.
0
Replies (0)