Worst rental experience

If there was less than 1 star to give this compny would qualify.

For the period of 2½ that we rented from the agency in Blue Lily Lane Complex, Buhrein Estate, not once did they do an inspection. When we moved in the place was painted out and looked very nice but little did we know the problems we would incur. First we had a ****roach problem that the fumigation guys had to come out twice to fumigate. Then the worst of all they never told us that there was a MASSIVE MOULD issue throughout the apartment, and occurs during winter time. When we reported it the owner of the agency Pieter Kotze himself says in his words "you must keep the windows open to air the place out" and this during winter, how stupid can you be. At that time our new born baby had severe allergies and we could not figure out what the cause of it was, not knowing it was the mould making her sick.

To set the record straight we rented from Pieter Kotze and not directly from the owner. Halfway through our 2nd year in the apartment the owner started making contact with us directly. Firstly Piter Kotze properties violated the POPi act by sharing our information with the owner (without our consent), namely Hannelie Loubser, and what an absolutely rude and disrespectful person this is. She says she didn't know that there was children living in the apartment but when we moved in my wife was 8½ months pregnant and Pieter Kotze knew this ande gave birth literally 2 days after we moved in.

We had a water leak coming from the apartment above, we let Pieter know and all he says is "please take photos" no inspection done to assess the damage.

At the end of our 2nd year time for renewal came up and we requested for a month to month contract as we weren't sure if we were staying in Cape Town or moving to Joburg as our 2nd child was born with a terminal heart condition and surgery was only available in Joburg. The owner agrees to it and we sign the lease and literally a week after we signed she, Hannelie Loubser says that she has signed a new tenant and we must vacate. By this time the agency owner Pieter Kotze does not get involved but rather hands it over to a very *********** lady called Cathy. To the point where lawyers got involved. We eventually moved out and we agreed that we would pay for the place to be painted which would have cost R2500 but then Hannelie Loubser added her lawyers fees and Pieter Kotze added cleaning fees after we hired sweep south to clean the place.

If you ever come across a lady called Hannelie Loubser from Herm****, stay away and stay further away from Pieter Kotze properties. They are dishonest and a bunch of *******.