Burst Pipe, no help for 2 weeks and still counting!

Submitted claim 2 weeks ago 22/09/2025, lost 350 000 litres of water, they do not come to fix water leak. They book the plumbers out for an hour and leave. After 3 visits their leak detection failed. 3rd attempt they did temp reroute, once again leak was not there, they took off our copper pipes and installed plastic, and it all leaked. Still with the main burst running as well. They dont call to keep us up to date. They fail on ALL the promises. Not worried that such a huge amount of water is under our foundation. Never mind the water loss.. They know its urgent, but they keep on pushing other clients jobs above ours. They have an excuse to fix it every time. Not enough time, not a proper plumber on site, not finding the leak. So I am waiting for them now for the 4th time. They promised to be here early morning to do the reroute, NO ONE SHOWED UP, NO ONE PHONED. Who will pay if my house's foundation collapse??? Dissapointed beyond words!!!