POOR SERVICE!

The service is very poor. In July 2025 I requested a bin replacement with reference number 8006774526 till today I haven't received a Bin and no feedback. No one is willing to assist me via email, David Mahlangu, Cynthia Mphahlele and Rakgadi Baloyi are just ignoring the emails that was sent to them numerous times. Is this the kind of service we pay for?