1 reviews | Active since Member
I wish I read the reviews on this company before I purchased the King rocking chair from Pinkfoot. The chair was delivered later than promised (I needed to keep following up, absolutely no progress communication from them) and defective: it moves across the room when I am rocking in it. Upon some investigation this is known as "walking" when the feet of the rocker are not even. According to Pinkfoot, however, this "premium" chair of theirs cannot be placed in a carpeted room. This wasn't disclosed when I purchased. Who knew I'd need to replace my floors when I bought this chair! Pinkfoot couldn't care less. They bamboozled me, sold a poor quality chair at an astronomical price and then blame the *very standard* finish on my floor.
Don't buy from them. And from the other shocking customer reviews I'm clearly not the only customer that has had an awful experience with them.
@Pinkfoot boutique, if you read this, maybe consider that the myriad of unhappy customers are not the problem, you are. One or two customers could be unreasonable, but when most of your reviews are complaints of bad experience, the problem is NOT your customers.