CK
Carla K
Active since May 2015
6
Reviews
0
Industries
Reviews
6 reviews27 months ago
Do not buy from them!
I wish I read the reviews on this company before I purchased the King rocking chair from Pinkfoot. The chair was delivered later than promised (I needed to keep following up, absolutely no progress communication from them) and defective: it moves across the room when I am rocking in it. Upon some investigation this is known as "walking" when the feet of the rocker are not even. According to Pinkfoot, however, this "premium" chair of theirs cannot be placed in a carpeted room. This wasn't disclosed when I purchased. Who knew I'd need to replace my floors when I bought this chair! Pinkfoot couldn't care less. They bamboozled me, sold a poor quality chair at an astronomical price and then blame the *very standard* finish on my floor. Don't buy from them. And from the other shocking customer reviews I'm clearly not the only customer that has had an awful experience with them. @Pinkfoot boutique, if you read this, maybe consider that the myriad of unhappy customers are not the problem, you are. One or two customers could be unreasonable, but when most of your reviews are complaints of bad experience, the problem is NOT your customers.
0 replies
27 months ago
Amina Isaacs Tokai Wonderful experience once again
Amina Isaacs Tokai Wonderful experience once again. I bought from Amina in 2019 and was so happy to see her when I walked in again. Quick, efficient, friendly and just on the ball. I'll be back when my newborn is ready for a bed! Thank you Amina.
58 replies
63 months ago
Awful.
Awful customer service. Still waiting on a delivery that Volpes committed to having delivered within 10 days of payment at their own volition. This has not happened and the support from Volpes and Dawnwing, their chosen courier of service, is terrible. Very clear they could not be bothered - false promises via telephone, and barely acknowledge my follow ups on email. First and last time for this customer.
0 replies
69 months ago
Time to take my business elsewhere...
I was on the Gold account and perfectly happy. Kept being called by FNB and urged to upgrade to Premier and after about a year of this I agreed and now I just have issue after issue with my account and cards and the alleged "Premier banking team" is no where to be found. I have phoned, emailed, made contact on social media. Followed up countless times. They don't even seem to mind that I'm wanting to entirely disinvest and move elsewhere. Starting that process soon.
53 replies
83 months ago
LEAVE VODACOM
Terrible network. Tried to cancel my contract at the end of the term but fell for an "exclusive" deal so that I would be retained. Now Vodacom is not honouring the terms of the contract, over charging me every month or not giving the data etc. I have escalated the issue to the "Team Lead", Jennifer Smith, in the cancellations department, but I never receive updates or feedback. Constant delay or avoidance tactics used when I phone to the department to try speak to her. And always get the "Give us your number and she will phone you back". An awful awful network.
112 replies
133 months ago
Online Vehicle Licence Registration
I applied and paid for my car licence disc renewal on 14 May 2015 via the City of Cape Town's online renewal site. I had made a slight error on my current delivery address, and promptly got hold of the municipality. Thereafter Juanita Daniels responded that I needed to complete the NCP form, send a copy of my ID and proof of address. I had done all this and Juanita responded that my query was being dealt with. Today, 29 May, I was informed that my disc was sent to my old address because the new address had not been registered on the system. I contacted the individuals staying at the old address, and was informed there was no delivery for me. After countless emails to Juanita and a phone call to the municipality - Juanita is simply not available to assist me. The casual lack of concern displayed by the members of the municipality is to say the least, distressing.
0 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
4 (66.66666666666667%)