Pinnacle ICT
2.2|98 reviews
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JH
Justin H
1 reviews | Active since Member
06 Oct 2025, 10:18
I took my newlaptop which monitor did not work to Pinnacle (Makro)
I took my newlaptop which monitor did not work to Pinnacle (Makro). Issue occurred on the 25 Sep. Pinnacle says that I have to wait another 7-14 working days for them to pass credit to Makro eventhough it is broken. I cannot work
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Replies (53)Pinnacle ICT's replyOfficial
09 Oct 2025, 07:33Good day JustinI trust you are keeping well. Thank you for your response and for bringing this to our attention. We truly do apologize for your unsatisfactory experience, as we always try our best to deliver the exceptional.
I have escalated this to our service manager, and they will be in touch soon.
I have escalated this to our service manager, and they will be in touch soon.
Best regards,
Pinnacle ICT's reply09 Oct 2025, 07:33
Official
Good day JustinI trust you are keeping well. Thank you for your response and for bringing this to our attention. We truly do apologize for your unsatisfactory experience, as we always try our best to deliver the exceptional.
I have escalated this to our service manager, and they will be in touch soon.
I have escalated this to our service manager, and they will be in touch soon.
Best regards,