PK
Pinnacle Kyalami College
Unclaimed Business
PK
Pinnacle Kyalami College
Unclaimed Business
0 Reviews (last 12 months)
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Performance(last 12 months):
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Ranking
#13
in Education & Training
NPS Score
0
Recommended: Unlikely
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Gizelle M
1 reviews | Active since Jan 2020
11 Mar 2022, 06:30
Money taken without consent
My husband and I owe the school money so we decided to do a AOD which of the amount we were paying back was the arrears we owe & school fees combined the school decided on the amount. I notified the accounts lady that my daughter would not be returning to school and that we must not be charged or billed I received a reply noted thank you this was not by our choice we had no time to give notice. I would think because it is a professionally run school they won't charge us. My husband got paid and they had deducted the whole amount including the school fees. I then sent a message to the accounts lady telling her this and her response was that it would be reversed, so I said thank you very much. So I have been waiting for them to pay the school fees back but no funds have been refunded. So I sent her another message saying the money is not back into the our bank account, her response to me was I am not sure as to who made the decision. So as far as I am concerned when my husband left they should have given him a letter stating that before he leaves all money owing to the school must be paid I am sorry to say it was not done. So its a fault on their side so why should we be liable, yes we agreed on paying what we owe we did not agree on paying school fees if my daughter did not attend school. So her reply to me was it was decided that which to my knowledge no one can decide what they going to do with another person's salary which my husband should have been contacted and informed of what they going to do & that money owed to the school should be paid before leaving. As my previous experience a company is not allowed to deduct any money off your account without any type of notification or letter to sign or concent from the account holder. My daughter did not attend school so I should not pay yes the amount that was agreed on for the arrears that's fine. So the school fees taken with no consent nor any type of communication that money must be paid back into my husband's account asap
Helpful (0)
|Replies (0)GM
Gizelle M
1 reviews | Active since Jan 2020
11 Mar 2022, 06:30
Money taken without consent
My husband and I owe the school money so we decided to do a AOD which of the amount we were paying back was the arrears we owe & school fees combined the school decided on the amount. I notified the accounts lady that my daughter would not be returning to school and that we must not be charged or billed I received a reply noted thank you this was not by our choice we had no time to give notice. I would think because it is a professionally run school they won't charge us. My husband got paid and they had deducted the whole amount including the school fees. I then sent a message to the accounts lady telling her this and her response was that it would be reversed, so I said thank you very much. So I have been waiting for them to pay the school fees back but no funds have been refunded. So I sent her another message saying the money is not back into the our bank account, her response to me was I am not sure as to who made the decision. So as far as I am concerned when my husband left they should have given him a letter stating that before he leaves all money owing to the school must be paid I am sorry to say it was not done. So its a fault on their side so why should we be liable, yes we agreed on paying what we owe we did not agree on paying school fees if my daughter did not attend school. So her reply to me was it was decided that which to my knowledge no one can decide what they going to do with another person's salary which my husband should have been contacted and informed of what they going to do & that money owed to the school should be paid before leaving. As my previous experience a company is not allowed to deduct any money off your account without any type of notification or letter to sign or concent from the account holder. My daughter did not attend school so I should not pay yes the amount that was agreed on for the arrears that's fine. So the school fees taken with no consent nor any type of communication that money must be paid back into my husband's account asap
0
Replies (0)GM
Gizelle M
1 reviews | Active since Jan 2020
10 Mar 2022, 23:11
Money taken without consent
Just saying I am not mentioning names you know who you are & what you done... My family my husband my two girls myself, our unborn baby that I nearly lost twice due to the traumatic time we have been put through due to the way we were treated. The humiliation the embarrassment and emotional damage nobody deserves this not even a dog. Due to this my 7 year old daughter was deprived of schooling for the whole of February. We had a written letter stating we will be moving out the end of Feb, but no it was chosen by the person involved to open the house up pack my stuff, all the stuff in the house belonged to me, yes you read correctly. Like someone told me when I was just trying to find out where my belongings were, where my dad and I were spoken to like we were dogs if I remember correctly it was told to my dad and I that he has no dealings with my dad and myself well I am saying this has nothing to do with my husband. The people who packed my stuff even went to the extent of using the boxes in the house unpacking them into a black bag. Then I have no clue where they got the permission to go through all our important documents and just throwing it into a box. Taking my children's toys and art work and putting it outside in the rain to get damaged including my unborn babies pram was just thrown into the sand pit. Then you speak to someone that is professional and tell him what was done was illegal & that they were not allowed to do it & you get a response like oh well it's done it's not like I can go get all your stuff and put it back into the house. So the truck I got to move our stuff I had to delay them due to a staff member not telling me where my belongings are I had paid them and had to pay again because they had to come another day. Bearing in mind there was no communication with my husband nor myself to give consent that they will be entering my dwelling at the time they had no permission to do so. The people that moved our belongings you were even throwing my children's toys like it was rubbish. So let's end this off with something they have made a mistake with but now trying to make us liable for. Remember now my daughter never attended school the whole of Feb not by our choice and how was she supposed to get in We were not allowed in. So we owing the school money so we decided to do a AOD which of the amount we were paying back was the arrears we owe & school fees combined the school decided on the amount. I notified the accounts lady that my daughter would not be returning to school and that we must not be charged or billed I received a reply noted thank you. I would think because it is a professionally run school they won't charge us. My husband got paid and they have deducted the whole amount including the school fees. I then sent a message to the accounts lady telling her this and her response was that it would be reversed so I said thank you very much. So I have been waiting for them to pay the school fees back but nothing. So I sent her another message saying the money is not back into the bank account her response to me was I don't know who they are how related to whoever made this decision. So as far as I am concerned when my husband left they should have given him a letter stating that before he leaves all money owing to the school must be paid I am sorry to say it was not done so in turn it is their fault yes we agreed on paying what we owe we did not agree on paying school fees if my daughter did not attend school so she said they decided what they will do with the school fees which is not allowed no one can just decide what they going to do with another person's salary if the letter agreeing they could take the school fees was in place then I can say ok. But I am sorry to say but that money did not belong to them and they can't just take it cause they thought how they will use it my daughter did not attend school so I should not pay. So the school must make sure they pay that money back into our account asap it is our money
Helpful (0)
|Replies (0)GM
Gizelle M
1 reviews | Active since Jan 2020
10 Mar 2022, 23:11
Money taken without consent
Just saying I am not mentioning names you know who you are & what you done... My family my husband my two girls myself, our unborn baby that I nearly lost twice due to the traumatic time we have been put through due to the way we were treated. The humiliation the embarrassment and emotional damage nobody deserves this not even a dog. Due to this my 7 year old daughter was deprived of schooling for the whole of February. We had a written letter stating we will be moving out the end of Feb, but no it was chosen by the person involved to open the house up pack my stuff, all the stuff in the house belonged to me, yes you read correctly. Like someone told me when I was just trying to find out where my belongings were, where my dad and I were spoken to like we were dogs if I remember correctly it was told to my dad and I that he has no dealings with my dad and myself well I am saying this has nothing to do with my husband. The people who packed my stuff even went to the extent of using the boxes in the house unpacking them into a black bag. Then I have no clue where they got the permission to go through all our important documents and just throwing it into a box. Taking my children's toys and art work and putting it outside in the rain to get damaged including my unborn babies pram was just thrown into the sand pit. Then you speak to someone that is professional and tell him what was done was illegal & that they were not allowed to do it & you get a response like oh well it's done it's not like I can go get all your stuff and put it back into the house. So the truck I got to move our stuff I had to delay them due to a staff member not telling me where my belongings are I had paid them and had to pay again because they had to come another day. Bearing in mind there was no communication with my husband nor myself to give consent that they will be entering my dwelling at the time they had no permission to do so. The people that moved our belongings you were even throwing my children's toys like it was rubbish. So let's end this off with something they have made a mistake with but now trying to make us liable for. Remember now my daughter never attended school the whole of Feb not by our choice and how was she supposed to get in We were not allowed in. So we owing the school money so we decided to do a AOD which of the amount we were paying back was the arrears we owe & school fees combined the school decided on the amount. I notified the accounts lady that my daughter would not be returning to school and that we must not be charged or billed I received a reply noted thank you. I would think because it is a professionally run school they won't charge us. My husband got paid and they have deducted the whole amount including the school fees. I then sent a message to the accounts lady telling her this and her response was that it would be reversed so I said thank you very much. So I have been waiting for them to pay the school fees back but nothing. So I sent her another message saying the money is not back into the bank account her response to me was I don't know who they are how related to whoever made this decision. So as far as I am concerned when my husband left they should have given him a letter stating that before he leaves all money owing to the school must be paid I am sorry to say it was not done so in turn it is their fault yes we agreed on paying what we owe we did not agree on paying school fees if my daughter did not attend school so she said they decided what they will do with the school fees which is not allowed no one can just decide what they going to do with another person's salary if the letter agreeing they could take the school fees was in place then I can say ok. But I am sorry to say but that money did not belong to them and they can't just take it cause they thought how they will use it my daughter did not attend school so I should not pay. So the school must make sure they pay that money back into our account asap it is our money
0
Replies (0)