Poor Service Delivery From the Repairs Center

Very poor service from the Services center. I purchased a Motherboard, CPU and memory from sales. I then proceeded to install them in a new 2U Chassie I had. I could not get the motherboard to show any display to a monitor. I also tried a second PSU and the same result. I then drove to Pinnacle Micro and booked the whole unit it on the 25/11/2024. After 8 days I had not had any feedback so I sent an email on the 2nd Dec 2024. Warren came back to me to say the unit has been sent for approval for replacement and that I would be notified once the unit was ready. On the 5th of Dec I had to send another email for an update and Warren came back to me and said the approval had need a proved and the unit will be ready for collection by the COB. I said I would follow up with him on Monday to be on the safe side. On Monday the 9th Dec I had to send another email and Warren came back to me a and said please can he have my address to deliver the unit as as there was a problem with the stock. I said okay and gave him my address. On the 10th I sent another email to find out the status and Warren came back to me to say he is waiting for the ETA on the stock and should be by the COB. then he said he would deliver the unit. On the 11th of Dec Warren said he would get the unit deliver to me. When the driver delivered the unit he only delivered the Motherboard nothing else. I contacted Warren again and he said he would deliver the rest of the items the next day. On the 13th I had installed the new motherboard but I was getting the same error. The unit should have been tested in full with all items together before being sent out to me. Now I had to drive back to Pinnacle Micro and rebook the unit in on the 17th.