1 reviews | Active since Member
I took my car into Pitstop Fish Hoek to get a quotation on repair of back left brake which was binding intermittently, a minor issue. The people at Fish Hoek Pitstop removed all four wheels and completely disassembled both back drum brakes draining brake fluid out of both brakes. They then started compiling a long list of possible unrelated issues with the brakes and told me I could no longer drive the car because they’d disassembled the brakes and it was no longer safe to drive if they put it back together. I consider this to be a complete **** to ****** money out of me by sabotaging my vehicle. I told them to put it back together, which they did begrudgingly at which point the car was rendered extremely dangerous to drive because the brakes were now faulty, with very little compression and me having to pump the brakes to stop. They charged me R700 saying this was the cost of the quote they were supposed to send me for repairs. I never received any quote. I complained about this a few days later to their head office and they offered to get my car back to its initial drivable state, by, I assume replenishing the brake fluid Fish Hoek branch had drained out the car. They then, in a long drawn out series of back and forth phone calls refused to refund my R700 for the quote I did not receive, saying I could instead get a discount on repairs to my car in future. I just want my R700 I’ve been ****med out of. The person heading up this apparent ****, a Mr Baker so deluded by his false sense of grandeur will not take my calls and appears to not care enough to call a customer back who has been abused. Perhaps others have had Pitstop **** them in a similar fashion?