Manageress - Indifferent

Oh my word - I think I'm wasting my time leaving a review here. None of the reviews have received a response. We visited the Knysna Branch. We have lived in Knysna for 20 years and love coming to this restaurant. But our experience with the Knysna manageress last night was very sad. I asked a waiter about the possibility of having some Italian music played. He went and asked the manageress. She ignored the request. When she came to ask us if the meal was ok I asked her about the music - her response was very non chalante and she told us that they had changed the playlist to 80's music. She walked away. I didnt like her attitude - and so I approached her and asked her why she could not change the play list. She then very smuggly told me that the decision to play 80's music was a National decision and that they would get into trouble if they were caught playing Italian music. She again walked away. I was gob smacked at her indifferent attitude. So I called her back and mentioned that she could have explained that in the first place and that she could have at least apologised for the confusion. She very sarcastically apologised. If this lady continues to work at the Knysna branch I will gladly eat else where.