Utterly disgustingly poor service and theft!

If I could give this place a -10 star I definitely would! This was my AMAZING Christmas! So It showed on the app the store is open! I make an order, I pay, my money gets taken, eventually after waiting for how long, I drive there, and the store is closed! They think people have money to play with! This is beyond ridiculously frustrating and unacceptable! I've sent them an email with all the details needed, it's over 3 days later and they couldn't even dare to care and so much as respond to the email! Nevertheless to say refund my money I've lost! I've never ordered from them before and I DEFINITELY won't ever make the mistake to dare make an order with them again!!