Burnt seafood pizza

I ordered a seafood pizza this evening and this pizza is not tasting good. I can't identify the most of the seafood used on the pizza. When I called the store to let them know, I was told, they can't refund me because I don't have the full pizza available. Like did they want to resell it. I also bought a garlic pizza bread with cheese, no crispness or garlic taste. The seafood pizza tasted burnt. I'm very disappointed and don't think I would even want an alternative pizza from them.