TrustIndex
0
Ranking
#53
in Retail
NPS Score
33
Recommended: Likely
Jun '25 - May '26
Plant Living has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Plant Living across 29 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Still haven't received my order 4 days after placing my order. Only received my tracking number after day 3 and the package has not even been collected from the supplier. To make things worse I can't reach anyone from the business. From extreme excitement to extreme concern
1 reviews | Active since Jan 2020
Still haven't received my order 4 days after placing my order. Only received my tracking number after day 3 and the package has not even been collected from the supplier. To make things worse I can't reach anyone from the business. From extreme excitement to extreme concern
1 reviews | Active since Jan 2020
I would give a 5 star. But the courier service,internet express,they are using is the most ******* company i know.wil give a 5star if they use courier guy.my parcel not delivered but not received,then plant living resend order,now they say parcel delivered again and stil not recieved how disappointing
1 reviews | Active since Jan 2020
I would give a 5 star. But the courier service,internet express,they are using is the most ******* company i know.wil give a 5star if they use courier guy.my parcel not delivered but not received,then plant living resend order,now they say parcel delivered again and stil not recieved how disappointing
1 reviews | Active since Jan 2020
Absolutely thrilled with my experience with plant Living The delivery process was seamless and efficient, and the quality of the plants exceeded my expectations. The packaging was top-notch the plants arrived perfectly protected and looking healthy. I highly recommend plant Living to all plant enthusiasts you won't be disappointed 🌿🚚💚
1 reviews | Active since Jan 2020
Absolutely thrilled with my experience with plant Living The delivery process was seamless and efficient, and the quality of the plants exceeded my expectations. The packaging was top-notch the plants arrived perfectly protected and looking healthy. I highly recommend plant Living to all plant enthusiasts you won't be disappointed 🌿🚚💚
1 reviews | Active since Jan 2020
Absolutely thrilled with my experience with Living Plants! The delivery process was seamless and efficient, and the quality of the plants exceeded my expectations. The packaging was top-notch - the plants arrived perfectly protected and looking healthy. I highly recommend Living Plants to all plant enthusiasts you won't be disappointed🌿🚚💚 5/5 stars!
1 reviews | Active since Jan 2020
Absolutely thrilled with my experience with Living Plants! The delivery process was seamless and efficient, and the quality of the plants exceeded my expectations. The packaging was top-notch - the plants arrived perfectly protected and looking healthy. I highly recommend Living Plants to all plant enthusiasts you won't be disappointed🌿🚚💚 5/5 stars!
1 reviews | Active since Jan 2020
I don't normally write reviews, but Plant Living has officially earned a spot in my “companies I would bake ****ins for” list - and that’s a sacred list. I placed four separate orders because when you're starting your grow journey, apparently impulse control disappears faster than your payday. From the moment I spoke to Sheldon, I knew I was in for a good time. Friendly? Check. Helpful? Absolutely. Excited about plants like I was adopting a botanical baby? You bet your grow lights he was. The guy made me feel like we were co-captains of the same grow-op spaceship. Every query I had was answered lightning-fast, and with real honesty - none of that “we’ll get back to you in 48 working years” nonsense. When one of my items ran into the dreaded "out of stock" curse (not their fault), Candice stepped in like the calm in the shipping storm. Super pleasant, super helpful, and helped me pick a replacement item without skipping a beat. She even made the decision-making process feel like less of a heartbreak and more of a plot twist. Now, let's talk shipping. I’m in Gauteng, they’re based in Cape Town. I was fully prepared to age a few years waiting - but boom - my stuff was in my hands within 3 to 4 days. Standard shipping. Over a weekend. I’ve had local deliveries take longer to cross the street. Plant Living clearly believes in teleportation. Respect. The cherry on top? I opened my packages to find a few extra goodies - little gifts of appreciation tucked in with my gear. Unexpected. Thoughtful. Heart-warming. All the items were in great condition, minus a few bruised boxes (thanks, courier chaos), but everything inside? Perfect. To wrap it up - Plant Living is hands down one of the best, friendliest, most on-the-ball companies I've ever dealt with. If every company treated their customers like this, the world would need fewer stress ***** and more grow tents.
1 reviews | Active since Jan 2020
I don't normally write reviews, but Plant Living has officially earned a spot in my “companies I would bake ****ins for” list - and that’s a sacred list. I placed four separate orders because when you're starting your grow journey, apparently impulse control disappears faster than your payday. From the moment I spoke to Sheldon, I knew I was in for a good time. Friendly? Check. Helpful? Absolutely. Excited about plants like I was adopting a botanical baby? You bet your grow lights he was. The guy made me feel like we were co-captains of the same grow-op spaceship. Every query I had was answered lightning-fast, and with real honesty - none of that “we’ll get back to you in 48 working years” nonsense. When one of my items ran into the dreaded "out of stock" curse (not their fault), Candice stepped in like the calm in the shipping storm. Super pleasant, super helpful, and helped me pick a replacement item without skipping a beat. She even made the decision-making process feel like less of a heartbreak and more of a plot twist. Now, let's talk shipping. I’m in Gauteng, they’re based in Cape Town. I was fully prepared to age a few years waiting - but boom - my stuff was in my hands within 3 to 4 days. Standard shipping. Over a weekend. I’ve had local deliveries take longer to cross the street. Plant Living clearly believes in teleportation. Respect. The cherry on top? I opened my packages to find a few extra goodies - little gifts of appreciation tucked in with my gear. Unexpected. Thoughtful. Heart-warming. All the items were in great condition, minus a few bruised boxes (thanks, courier chaos), but everything inside? Perfect. To wrap it up - Plant Living is hands down one of the best, friendliest, most on-the-ball companies I've ever dealt with. If every company treated their customers like this, the world would need fewer stress ***** and more grow tents.
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