Plascon
Verified Business
|2|20 Reviews (last 12 months)|Responds in 22h 31m
Plascon
Verified Business
|2
20 Reviews (last 12 months)
Responds in 22h 31m
AI Review Summary
Based on recent customer reviews, Plascon receives sharply divided feedback. Community organisations and schools consistently express heartfelt gratitude for generous paint donations, highlighting responsive coordination and finishes that transform spaces. In contrast, a strong recurring theme among paying customers is dissatisfaction with product performance, particularly the True Colour and Micatex ranges, where buyers describe weak coverage, peeling, washing off in rain, and inconsistent tinting. Customers also frequently mention frustrating after sales support, unresolved complaints, ignored emails, and disputes over competition entries, leaving long standing brand loyalists feeling let down.
Performance(last 12 months):
Trustindex Rating
3.7Ranked In Other
#108Reply Time
22h 31mReplied to 100% of negative reviews
Reply time on negative reviews: 22h 49m
TrustIndex
3.7
Ranking
#108
in Other
Reply Time
22h 31m
Replied to 100% of negative reviews
Reply time on negative reviews: 22h 49m
Review Distribution
2|20 Reviews
Jul '25 - Jun '26
Recent reviews (20)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
19 May 2026, 13:52
Voetsrk Plascon
This company are worse than ***s at a trough with their price increases. We all live and try to get by... not them they keep on upping their prices regardless. Fortunately other companies are stepping up and providing us with good products at literally half their prices. Shame on you... and don't blame Donald Trump....or the price of oil
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
19 May 2026, 13:52
Voetsrk Plascon
This company are worse than ***s at a trough with their price increases. We all live and try to get by... not them they keep on upping their prices regardless. Fortunately other companies are stepping up and providing us with good products at literally half their prices. Shame on you... and don't blame Donald Trump....or the price of oil
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
18 May 2026, 11:45
Thank you letter
Dear Plascon Team, On behalf of Ukukhanya Kwe Afrika Primary School in Molweni, I would like to extend our heartfelt gratitude for your generous donation of 21 litres of paint to our school. Thanks to your support, we have been able to completely transform the look of our school. The fresh paint has brightened our classrooms and school grounds, creating a more welcoming and positive learning environment for our 1,000 learners and staff. Your contribution makes a real difference in our community, and we truly appreciate your commitment to supporting education in Molweni. Thank you once again for your kindness and partnership. Yours sincerely, Sbongile Zwane Principal Ukukhanya Kwe Afrika Primary School Molweni Area 071 899 0031
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Anonymous
1 reviews | Active since Jan 2020
18 May 2026, 11:45
Thank you letter
Dear Plascon Team, On behalf of Ukukhanya Kwe Afrika Primary School in Molweni, I would like to extend our heartfelt gratitude for your generous donation of 21 litres of paint to our school. Thanks to your support, we have been able to completely transform the look of our school. The fresh paint has brightened our classrooms and school grounds, creating a more welcoming and positive learning environment for our 1,000 learners and staff. Your contribution makes a real difference in our community, and we truly appreciate your commitment to supporting education in Molweni. Thank you once again for your kindness and partnership. Yours sincerely, Sbongile Zwane Principal Ukukhanya Kwe Afrika Primary School Molweni Area 071 899 0031
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
5 May 2026, 14:24
A Heartfelt Thank You to Plascon
We would like to extend our sincere gratitude to Plascon for their generous support of the H.O.O.D Youth Development Project. Through their donation of 11 x 20L buckets of roof and exterior paint, we were able to transform our youth centre and bring new life to three elderly homes within our community. This contribution has made a visible and meaningful impact, creating brighter, more welcoming spaces for both our youth and elders. The quality of Plascon’s paint is outstanding, offering excellent coverage and a beautiful finish. It is truly a product we trust and will continue to use in the future. We are equally grateful for the professionalism and efficiency of the Plascon team. Their quick response and willingness to assist made the entire process smooth and encouraging. Thank you, Plascon, for investing in our community and helping us build a better environment for those we serve.
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Anonymous
1 reviews | Active since Jan 2020
5 May 2026, 14:24
A Heartfelt Thank You to Plascon
We would like to extend our sincere gratitude to Plascon for their generous support of the H.O.O.D Youth Development Project. Through their donation of 11 x 20L buckets of roof and exterior paint, we were able to transform our youth centre and bring new life to three elderly homes within our community. This contribution has made a visible and meaningful impact, creating brighter, more welcoming spaces for both our youth and elders. The quality of Plascon’s paint is outstanding, offering excellent coverage and a beautiful finish. It is truly a product we trust and will continue to use in the future. We are equally grateful for the professionalism and efficiency of the Plascon team. Their quick response and willingness to assist made the entire process smooth and encouraging. Thank you, Plascon, for investing in our community and helping us build a better environment for those we serve.
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
30 Apr 2026, 16:09
Defective exterior paint
I bought my paint at build it and I told them I want it for outside and the salesman convinced me to take the build it plascon paint however I’ve discovered that when it’s raining the paint melts and coming off but the guarantee is 8 year I bought it on the 27 of December 2025 to this date the paint has been washed off by the rain my outside wall looks soo terrible I am very dissapointed as I thought Plascon paints are of quality i have sent numerous emails to both build it and plascon but nothing have been done to this date and I will not let this slide I have spent lot of money buying this paint.
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Anonymous
1 reviews | Active since Jan 2020
30 Apr 2026, 16:09
Defective exterior paint
I bought my paint at build it and I told them I want it for outside and the salesman convinced me to take the build it plascon paint however I’ve discovered that when it’s raining the paint melts and coming off but the guarantee is 8 year I bought it on the 27 of December 2025 to this date the paint has been washed off by the rain my outside wall looks soo terrible I am very dissapointed as I thought Plascon paints are of quality i have sent numerous emails to both build it and plascon but nothing have been done to this date and I will not let this slide I have spent lot of money buying this paint.
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Replies (0)A
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Anonymous
1 reviews | Active since Jan 2020
14 Apr 2026, 09:11
PLascon Paint Sucks
I have been a supported of Plascon paint for my entire life, I run a small business called Billy The Builder, and use about 60 liters of paint per week. So I bought a 20 liter drum of Viva white acrylic paint from Build IT Brakpan and my staff had used the paint a couple of time and complained about the quality....I dint think too much of it...but I then used the paint last week, to give a final coat to a newly installed ceiling that had been primed and had already been painted twice with this paint. I honestly cannot tell you how disappointed I was with this paint....I climbed off the ladder and stirred it thoroughly again but it is like white water..it has consistency but there is absolutely no coverage. I contacted Plascon and they gave me a million questions about the clients address, phone number, what was the surface...was it interior or outside. I answered all their questions to no avail. Here is the deal....I do not want my money back...want I want to know is, if this is Plascon's new quality.....I will find another paint manufacturer.
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Anonymous
1 reviews | Active since Jan 2020
14 Apr 2026, 09:11
PLascon Paint Sucks
I have been a supported of Plascon paint for my entire life, I run a small business called Billy The Builder, and use about 60 liters of paint per week. So I bought a 20 liter drum of Viva white acrylic paint from Build IT Brakpan and my staff had used the paint a couple of time and complained about the quality....I dint think too much of it...but I then used the paint last week, to give a final coat to a newly installed ceiling that had been primed and had already been painted twice with this paint. I honestly cannot tell you how disappointed I was with this paint....I climbed off the ladder and stirred it thoroughly again but it is like white water..it has consistency but there is absolutely no coverage. I contacted Plascon and they gave me a million questions about the clients address, phone number, what was the surface...was it interior or outside. I answered all their questions to no avail. Here is the deal....I do not want my money back...want I want to know is, if this is Plascon's new quality.....I will find another paint manufacturer.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
11 Mar 2026, 09:33
Plascon Don’t Care
I have painted four houses now recently with the Micatex product and I have struggled with inconsistent colour and colour charts at stores being inaccurate a completely incorrect when opening the 20l drum of paint. I recently dealt with Sharan and Etienne and the attitude from Plascon has been very disappointing. Nobody has rectified my issue and most Plascon staff have completely ignored my calls and emails. Rather buy the Dulux weather guard product because you can actually buy a 1L of the colour you desire as a tester where with the Plascon product you can’t.
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Anonymous
1 reviews | Active since Jan 2020
11 Mar 2026, 09:33
Plascon Don’t Care
I have painted four houses now recently with the Micatex product and I have struggled with inconsistent colour and colour charts at stores being inaccurate a completely incorrect when opening the 20l drum of paint. I recently dealt with Sharan and Etienne and the attitude from Plascon has been very disappointing. Nobody has rectified my issue and most Plascon staff have completely ignored my calls and emails. Rather buy the Dulux weather guard product because you can actually buy a 1L of the colour you desire as a tester where with the Plascon product you can’t.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
8 Mar 2026, 18:13
Thyroid Wellness Organisation of South Africa
On the behalf of Thyroid Wellness Organisation of South Africa, we extend our sincere gratitude to Plascon for the paint sponsorship. Your support is greatly appreciated and commitment to quality, reflecting our mission to provide a welcoming environment for thyroid patients. The paint quality and service have exceeded our expectations. I'm in love with the teal and peach.
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Anonymous
1 reviews | Active since Jan 2020
8 Mar 2026, 18:13
Thyroid Wellness Organisation of South Africa
On the behalf of Thyroid Wellness Organisation of South Africa, we extend our sincere gratitude to Plascon for the paint sponsorship. Your support is greatly appreciated and commitment to quality, reflecting our mission to provide a welcoming environment for thyroid patients. The paint quality and service have exceeded our expectations. I'm in love with the teal and peach.
0
Replies (0)