Plascon
Verified Business
Performance(last 12 months):
0Trustindex Rating
#2Ranked In Other
20h 18mReply Time
-23 NPSUnlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 20 hours 11 min
TrustIndex
0
Ranking
#2
in Other
Avg Reply
20h 18m
NPS Score
-23
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 20 hours 11 min
Review Distribution
1.8|19 Reviews
May '25 - Apr '26
5(22.2%)
4(0%)
3(0%)
2(0%)
1(77.8%)
5(22.2%)
4(0%)
3(0%)
2(0%)
1(77.8%)
Frequently Asked Questions About Plascon
Plascon has a TrustIndex of 0 out of 10 on Hellopeter, based on 19 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 20 hours 11 min. Hellopeter has tracked Plascon across 109 total reviews. How is the TrustIndex calculated? →
Recent reviews (19)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRG
Ryan G
1 reviews | Active since Jan 2020
11 Mar 2026, 09:33
Plascon Don’t Care
I have painted four houses now recently with the Micatex product and I have struggled with inconsistent colour and colour charts at stores being inaccurate a completely incorrect when opening the 20l drum of paint. I recently dealt with Sharan and Etienne and the attitude from Plascon has been very disappointing. Nobody has rectified my issue and most Plascon staff have completely ignored my calls and emails. Rather buy the Dulux weather guard product because you can actually buy a 1L of the colour you desire as a tester where with the Plascon product you can’t.
Helpful (0)
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Ryan G
1 reviews | Active since Jan 2020
11 Mar 2026, 09:33
Plascon Don’t Care
I have painted four houses now recently with the Micatex product and I have struggled with inconsistent colour and colour charts at stores being inaccurate a completely incorrect when opening the 20l drum of paint. I recently dealt with Sharan and Etienne and the attitude from Plascon has been very disappointing. Nobody has rectified my issue and most Plascon staff have completely ignored my calls and emails. Rather buy the Dulux weather guard product because you can actually buy a 1L of the colour you desire as a tester where with the Plascon product you can’t.
0
Replies (0)pM
palesa M
1 reviews | Active since Jan 2020
8 Mar 2026, 18:13
Thyroid Wellness Organisation of South Africa
On the behalf of Thyroid Wellness Organisation of South Africa, we extend our sincere gratitude to Plascon for the paint sponsorship. Your support is greatly appreciated and commitment to quality, reflecting our mission to provide a welcoming environment for thyroid patients. The paint quality and service have exceeded our expectations. I'm in love with the teal and peach.
Helpful (0)
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palesa M
1 reviews | Active since Jan 2020
8 Mar 2026, 18:13
Thyroid Wellness Organisation of South Africa
On the behalf of Thyroid Wellness Organisation of South Africa, we extend our sincere gratitude to Plascon for the paint sponsorship. Your support is greatly appreciated and commitment to quality, reflecting our mission to provide a welcoming environment for thyroid patients. The paint quality and service have exceeded our expectations. I'm in love with the teal and peach.
0
Replies (0)PL
Philip L
1 reviews | Active since Jan 2020
28 Feb 2026, 16:35
Plascon True colour
I purchused your True colour Apple scented paint. It's Apple Scented so people can't smell how S**t this product is. I can't believe Plascon actually put this product on the market. It's a sticky soupy mess that offers no coverage at all!!!! Four coats in and the previous paint is still pushig through. I'll admit that it looked like a bargain and with Plascon name i thought I can't go wrong. That was a huge mistake. What a waste of my time. I am now sitting with an inferior product on my walls and I'm not to sure how to fix this mess. Do I just paint primer over the whole lot purchase a decent product and hope for the best. No man Plascon. Ivé used your products for years and never had a problem.
Helpful (0)
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Philip L
1 reviews | Active since Jan 2020
28 Feb 2026, 16:35
Plascon True colour
I purchused your True colour Apple scented paint. It's Apple Scented so people can't smell how S**t this product is. I can't believe Plascon actually put this product on the market. It's a sticky soupy mess that offers no coverage at all!!!! Four coats in and the previous paint is still pushig through. I'll admit that it looked like a bargain and with Plascon name i thought I can't go wrong. That was a huge mistake. What a waste of my time. I am now sitting with an inferior product on my walls and I'm not to sure how to fix this mess. Do I just paint primer over the whole lot purchase a decent product and hope for the best. No man Plascon. Ivé used your products for years and never had a problem.
0
Replies (0)TC
Tyron C
1 reviews | Active since Jan 2020
16 Feb 2026, 10:52
**** competition
On the 28th January was called by Plascon representatives for their Summer Competition which I have entered. I submitted all the required documents which include a proof that I have purchased Plascon as required by the competition. I submitted everything, the agent didn’t even bother to acknowledge receipt of my documents and inform me if everything is okay . I waited and assumed everything is okay. It is until I became worried and emailed them to be told my slip couldn’t be verified of which I don’t understand. Why didn’t they tell me in time that my slip couldn’t be verified keeping me waiting in vain
Helpful (0)
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Tyron C
1 reviews | Active since Jan 2020
16 Feb 2026, 10:52
**** competition
On the 28th January was called by Plascon representatives for their Summer Competition which I have entered. I submitted all the required documents which include a proof that I have purchased Plascon as required by the competition. I submitted everything, the agent didn’t even bother to acknowledge receipt of my documents and inform me if everything is okay . I waited and assumed everything is okay. It is until I became worried and emailed them to be told my slip couldn’t be verified of which I don’t understand. Why didn’t they tell me in time that my slip couldn’t be verified keeping me waiting in vain
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Murunwa M
1 reviews | Active since Jan 2020
15 Jan 2026, 15:14
PLASCON MUST BRING THE TERM AND CONDITION THAT STATE WHERE TO BUY
Liers who use "COMPETITION" to up their sale Do not trust this company and their marketing team .my sister won a recent competition and read terms and conditions well.THE WAS NOWHERE IN THE COMPETITIONS THAT STATE WHERE TO BUY .SHE BOUGHT AT TAKEALOT and she was disqualified .these is a company that use "competitions to up their sales .we have texted them and called them numerous times to give us the TERM that shows Takealot is EXCLUDED FROM WHERE TO BUY .DONT FALL FO...
Helpful (0)
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Murunwa M
1 reviews | Active since Jan 2020
15 Jan 2026, 15:14
PLASCON MUST BRING THE TERM AND CONDITION THAT STATE WHERE TO BUY
Liers who use "COMPETITION" to up their sale Do not trust this company and their marketing team .my sister won a recent competition and read terms and conditions well.THE WAS NOWHERE IN THE COMPETITIONS THAT STATE WHERE TO BUY .SHE BOUGHT AT TAKEALOT and she was disqualified .these is a company that use "competitions to up their sales .we have texted them and called them numerous times to give us the TERM that shows Takealot is EXCLUDED FROM WHERE TO BUY .DONT FALL FO...
0
Replies (0)NW
Natalie W
1 reviews | Active since Jan 2020
31 Dec 2025, 13:15
Plascon True Colour Paint Peeling
I bought Plascon True Colour interior exterior paint from Builders Warehouse Bedfordview which is now peeling off my exterior walls a few days after painting. Builders and Plascon refuse to take any accountability after numerous trips to the store and emails with numerous follow-ups to their customer ‘care’. The agent claims it is paint for the lower end of the market and he would rather recommend another paint even though the paint stipulates exterior use. What does this even mean? Do lower income households then not deserve quality? They further claim that the paint should not be tinted but nowhere on the packaging or in store was this mentioned to us even when we asked. After doing research online I see numerous complaints about this paint from many customers. For such large companies surely you can do better for your customers.
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Natalie W
1 reviews | Active since Jan 2020
31 Dec 2025, 13:15
Plascon True Colour Paint Peeling
I bought Plascon True Colour interior exterior paint from Builders Warehouse Bedfordview which is now peeling off my exterior walls a few days after painting. Builders and Plascon refuse to take any accountability after numerous trips to the store and emails with numerous follow-ups to their customer ‘care’. The agent claims it is paint for the lower end of the market and he would rather recommend another paint even though the paint stipulates exterior use. What does this even mean? Do lower income households then not deserve quality? They further claim that the paint should not be tinted but nowhere on the packaging or in store was this mentioned to us even when we asked. After doing research online I see numerous complaints about this paint from many customers. For such large companies surely you can do better for your customers.
0
Replies (0)SI
Shaakir I
1 reviews | Active since Jan 2020
28 Dec 2025, 12:33
Plascon True Colour Fresh White Paint (20lt)
Like others reviewed here, I had the same experience with this paint. Like painting with milk. Painting a ceiling is such a messy experience. Paint just drips all over the place. On the walls it took three coats to cover up the underlying yellow color. That meant three days of painting. A better quality paint would have done it in two. Yes this is cheap paint, and you get what you pay for, but damn, how is this even legally classified as paint.
Helpful (0)
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Shaakir I
1 reviews | Active since Jan 2020
28 Dec 2025, 12:33
Plascon True Colour Fresh White Paint (20lt)
Like others reviewed here, I had the same experience with this paint. Like painting with milk. Painting a ceiling is such a messy experience. Paint just drips all over the place. On the walls it took three coats to cover up the underlying yellow color. That meant three days of painting. A better quality paint would have done it in two. Yes this is cheap paint, and you get what you pay for, but damn, how is this even legally classified as paint.
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Replies (0)BW
Belinda W
1 reviews | Active since Jan 2020
27 Dec 2025, 10:35
Plascon paint.
Bought a base paint that was mixed for me today at Builders. There is only 800ml in the tin and the salesman told me due to the base that is to be mixed to colour. These base tins have less in for the mix etc, but it does not come to 1l once mixed. Yet if i buy 1l white velvaglo it is what you pay for 1l, not 800ml. Yet the mixed colours are more expensive but for less paint? 200ml of paint is quite a bit if you need to cover the last bit of wall or cupboard you are painting... bit of a ripoff ... there is a form on contact us for Plascon SA but you cannot submit it - not much use for it either.
Helpful (0)
|Replies (0)BW
Belinda W
1 reviews | Active since Jan 2020
27 Dec 2025, 10:35
Plascon paint.
Bought a base paint that was mixed for me today at Builders. There is only 800ml in the tin and the salesman told me due to the base that is to be mixed to colour. These base tins have less in for the mix etc, but it does not come to 1l once mixed. Yet if i buy 1l white velvaglo it is what you pay for 1l, not 800ml. Yet the mixed colours are more expensive but for less paint? 200ml of paint is quite a bit if you need to cover the last bit of wall or cupboard you are painting... bit of a ripoff ... there is a form on contact us for Plascon SA but you cannot submit it - not much use for it either.
0
Replies (0)