Appalled by Service!!!

Yesterday, 03-12-2019, I arrived at the N1 value Centre around, 17:45, I parked right in front of the store and saw it was closed already, i was very confused, so i still got out of my vehicle, and walked to the door, by the time i got to the door it was about 17:50, people was out, but the security just kept the door closed and told me they are closed. I said the TRADING HOURS, in big bright red on the door says, Mon to Fri 09:00 - 18:00. He just kept looking the other way, till it was 17:55 and the someone who was dress in normal clothing, presumably the manager of the store handed him the keys saying to five too, so lock the door. Through the window all the girls was cashing up their tills and one still helping 1 or 2 customers. Then i asked what the telephone number was, which she shouted from her till. All i actually wanted to purchase was a black container, which would have taken me all of 2min to get and pay.

I come from a retail background, and never have i seen doors been closed before time let alone almost 20min before the time. Where have you heard people not wanting to take every cent they can get. i've never experience any of this at even at Pick n Pay or a Checkers, chasing clients away. Totally crazy!