PC
Platinum Century Property
Claimed Business
PC
Platinum Century Property
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#2Ranked In Other
0 NPSUnlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Bernadene E
1 reviews | Active since Jan 2020
30 Oct 2022, 10:42
Think twice
Rented from them for 3 years, hardly any maintenance done. Unprofessional staff that never reply to maintenance issues. Moved out recently only for them to deduct a large percentage of the deposit for the same issues I asked them to sort. Lived with owners belongings in the garage roof as well as a locked safe on the property. Please think twice.
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Bernadene E
1 reviews | Active since Jan 2020
30 Oct 2022, 10:42
Think twice
Rented from them for 3 years, hardly any maintenance done. Unprofessional staff that never reply to maintenance issues. Moved out recently only for them to deduct a large percentage of the deposit for the same issues I asked them to sort. Lived with owners belongings in the garage roof as well as a locked safe on the property. Please think twice.
0
Replies (0)LW
Lisa W
1 reviews | Active since Jan 2020
4 Oct 2022, 12:41
Platinum Century Property Nightmare!!!
Be aware! We got dropped hours before moving into a place. We paid over 38k and they didn't give us a lease signed by owner. Then the owner declined us mid afternoon on a FRIDAY. They wanted p.o.p 1st to process and then declined us after getting told we qualified the day before. I have small 2 kids and they knew this... they were so traumatized by the whole event. We also had an inconsiderare owner where we were living who didn't want to give us grace in the crisis. We had to plan for storage and air- bnb's. We couldn't approach other agents being weekend and asking for our money on a Friday what a pain! It still hasn't cleared so that shows they didn't send back to reflect immediately, so much for character. If it wasn't for God's protection and provision through good hearted souls (owner's not agents) we wouldn't have a roof over our heads now. They gave us keys and allowed ua tp move in and is willing to wait for us to pay once we get our money back from Plantinum Century Property. This was the Sickest experience ever regarding rental!!! Incompetent staff who are actually not qualified in what they do!!! You don't deal with 1 person and they lack communication skills within the company and with potential clients. Worse they just don't empathise with the ramifications of a situation caused by them! Not one apology from owners regarding our situation, not by call, email or text. FYI Being polite is not an apology. They have certain "owners" as clients that are horrid and they keep them around. What company goes to sleep at night knowing they give hope, make you incur costs and then do not give a dam. If you have nothing signed by owner don't pay a cent, cause they can just change their mind in a second. Spare yourself the TRAUMA!!!
Helpful (0)
|Replies (0)LW
Lisa W
1 reviews | Active since Jan 2020
4 Oct 2022, 12:41
Platinum Century Property Nightmare!!!
Be aware! We got dropped hours before moving into a place. We paid over 38k and they didn't give us a lease signed by owner. Then the owner declined us mid afternoon on a FRIDAY. They wanted p.o.p 1st to process and then declined us after getting told we qualified the day before. I have small 2 kids and they knew this... they were so traumatized by the whole event. We also had an inconsiderare owner where we were living who didn't want to give us grace in the crisis. We had to plan for storage and air- bnb's. We couldn't approach other agents being weekend and asking for our money on a Friday what a pain! It still hasn't cleared so that shows they didn't send back to reflect immediately, so much for character. If it wasn't for God's protection and provision through good hearted souls (owner's not agents) we wouldn't have a roof over our heads now. They gave us keys and allowed ua tp move in and is willing to wait for us to pay once we get our money back from Plantinum Century Property. This was the Sickest experience ever regarding rental!!! Incompetent staff who are actually not qualified in what they do!!! You don't deal with 1 person and they lack communication skills within the company and with potential clients. Worse they just don't empathise with the ramifications of a situation caused by them! Not one apology from owners regarding our situation, not by call, email or text. FYI Being polite is not an apology. They have certain "owners" as clients that are horrid and they keep them around. What company goes to sleep at night knowing they give hope, make you incur costs and then do not give a dam. If you have nothing signed by owner don't pay a cent, cause they can just change their mind in a second. Spare yourself the TRAUMA!!!
0
Replies (0)SG
Stefan G
1 reviews | Active since Jan 2020
13 Apr 2021, 14:52
Need Help
This team was not great. Wouldn’t want to business with them again. Always took long to rely to emails. Didn’t give us any refund for our apartment phone being broken for the whole year so had to walk down every time visitors came. Didn’t give us refund for our toilet and shower that was broken almost the whole year.
Helpful (0)
|Replies (0)SG
Stefan G
1 reviews | Active since Jan 2020
13 Apr 2021, 14:52
Need Help
This team was not great. Wouldn’t want to business with them again. Always took long to rely to emails. Didn’t give us any refund for our apartment phone being broken for the whole year so had to walk down every time visitors came. Didn’t give us refund for our toilet and shower that was broken almost the whole year.
0
Replies (0)SG
A
Anonymous
1 reviews | Active since Jan 2020
28 Aug 2016, 01:08
villa italia apartment 19.1.3
<p>Hello Peter</p> <p>My husband and I found a beautiful apartment in century city just before we got married. We were told that we could move in a week into the month of March because the rental agancy we used: platinum century property had to paint and fix things in the flat after the previous tenants moved out (i was really impressed with them!) but then the one week went over to almost 2 weeks, anyways a few complaints later, we moved in!</p> <p> </p> <p>A month after moving in (as winter was approaching) i noticed some black patches growing on the bedroom walls but i was not too concerned. we went away for about 5 days and when we got back the flat was covered in mold. </p> <p>This is where the story gets messed up. We live with our then 14month old baby who suffers from asthma and chest problems (if you know about black mould, you will know its deadly to infants). So, i contact the lady who i signed the lease with and advised her of this infestation growing in the apartment. I was in communicatiom with them for almost 2 months speaking back and forth to different people,begging them to do something but i was at the end told it is my problem and I must fix it, KLAAR! infact i was told to open windows and buy a humidifier because there are no air vents.</p> <p>Anyways</p> <p>At this stage my child is in a perpertual state of sickness and struggles to breathe especially at night, going in and out of hospital. We had hit a brick wall. We couldnt continue living in the state the apartment was in (we couldnt exactly walk out of our contract either) so we decided to clean the mold weekly to minimize the effects and move the baby to live in the lounge. you heard right, our child lives in the lounge where the TV plays.</p> <p> </p> <p>So here it is.</p> <p>1. We are renting a 2 bedroom apartment for 12000 pm and we cant use the bedrooms because of health risks</p> <p>2. We are paying to maintain this mold so that the place can be habitable enough for my husband and I to use the bedroom atleast for 2 nights of the week, the other days we utilise the couches in the lounge!</p> <p>3. Our medical aid funds have been depleted</p> <p>4. Our clothes, curtains and shoes are covered in mold, so when we do move out we will have to start buying things from scratch again.</p> <p> </p> <p>We feel cheated of our money and mistreated because they have made it evident that our childs life doesnt matter. These are the same people who send us an email on the 27th of every month to remind us not to forget to pay rent on the 1st. The irony.</p> <p> </p> <p>Because we are so frustrated, i contacted a building inspector and paid him to come and do an assessment of the place.</p> <p>We have been advised that even animals wouldnt be kept in such a toxic place. YET they put people there..</p> <p> </p> <p>I have taken my case to the tribunal but for me that is not enough, i want them to pay for making our life what it is now. .the constant visits to the hospital, being unable to fully utilize an apartment we are paying for, and the fact that our clothes, furniture and curtains have now in an unusable state.</p> <p>Am i unreasonanle for wanting Justice and a way forward with this for my family?</p>
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Anonymous
1 reviews | Active since Jan 2020
28 Aug 2016, 01:08
villa italia apartment 19.1.3
<p>Hello Peter</p> <p>My husband and I found a beautiful apartment in century city just before we got married. We were told that we could move in a week into the month of March because the rental agancy we used: platinum century property had to paint and fix things in the flat after the previous tenants moved out (i was really impressed with them!) but then the one week went over to almost 2 weeks, anyways a few complaints later, we moved in!</p> <p> </p> <p>A month after moving in (as winter was approaching) i noticed some black patches growing on the bedroom walls but i was not too concerned. we went away for about 5 days and when we got back the flat was covered in mold. </p> <p>This is where the story gets messed up. We live with our then 14month old baby who suffers from asthma and chest problems (if you know about black mould, you will know its deadly to infants). So, i contact the lady who i signed the lease with and advised her of this infestation growing in the apartment. I was in communicatiom with them for almost 2 months speaking back and forth to different people,begging them to do something but i was at the end told it is my problem and I must fix it, KLAAR! infact i was told to open windows and buy a humidifier because there are no air vents.</p> <p>Anyways</p> <p>At this stage my child is in a perpertual state of sickness and struggles to breathe especially at night, going in and out of hospital. We had hit a brick wall. We couldnt continue living in the state the apartment was in (we couldnt exactly walk out of our contract either) so we decided to clean the mold weekly to minimize the effects and move the baby to live in the lounge. you heard right, our child lives in the lounge where the TV plays.</p> <p> </p> <p>So here it is.</p> <p>1. We are renting a 2 bedroom apartment for 12000 pm and we cant use the bedrooms because of health risks</p> <p>2. We are paying to maintain this mold so that the place can be habitable enough for my husband and I to use the bedroom atleast for 2 nights of the week, the other days we utilise the couches in the lounge!</p> <p>3. Our medical aid funds have been depleted</p> <p>4. Our clothes, curtains and shoes are covered in mold, so when we do move out we will have to start buying things from scratch again.</p> <p> </p> <p>We feel cheated of our money and mistreated because they have made it evident that our childs life doesnt matter. These are the same people who send us an email on the 27th of every month to remind us not to forget to pay rent on the 1st. The irony.</p> <p> </p> <p>Because we are so frustrated, i contacted a building inspector and paid him to come and do an assessment of the place.</p> <p>We have been advised that even animals wouldnt be kept in such a toxic place. YET they put people there..</p> <p> </p> <p>I have taken my case to the tribunal but for me that is not enough, i want them to pay for making our life what it is now. .the constant visits to the hospital, being unable to fully utilize an apartment we are paying for, and the fact that our clothes, furniture and curtains have now in an unusable state.</p> <p>Am i unreasonanle for wanting Justice and a way forward with this for my family?</p>
0
Replies (0)