Very poor service!

We have made use of this company on a regular basis but this week was the last time as we experienced the worst service possible! They advertise that they are ten minutes from the airport but we waited more than 50 minutes for the driver who arrived and got out with a terrible and rude attitude, he was obviously on the phone with the office and said “and he is still complaining “, he didn’t help with the luggage and didn’t even offer an apology for making us wait outside the airport for 50 minutes! Be aware of this business, as customer service is definitely not on their list of priorities!