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Plumb1st
Unclaimed Business
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Performance(last 12 months):
Ranked In Home Services
#5NPS Score
0Unlikely
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGvdM
Gail van der Meijden
1 reviews | Active since Jan 2020
16 Jan 2019, 21:52
Plumb1st hurls profanities at their customer
I called Plumb1st out to come and check why water was leaking from our geyser overflow pipe. They had come out just 7 months ago and replaced the element, geyser and gasket. When I checked on the internet, it said the most probable reason for water leaking from the overflow pipe is a faulty thermostat. When I spoke to Plumb1st, they agreed to come out and check. I sent them a photo of the previous invoice. They never mentioned anything about charging a call out fee. The plumbers that arrived stated that the geyser was a very old 2010 model and that it needed to be replaced because it has cracked. My question is, if they came out last year, why would they have replaced the element, thermostat and gasket instead of recommending a new geyser at that point in time. The geyser was surely in pretty bad shape then already. After the two plumbers had come out and given a quote, they insisted that I must either accept the quote immediately or pay the R650 in cash. As I had not expected to be paying a call out fee, I did not have that amount of cash on me, They called their boss and told him, but he insisted I had to pay. I then called him myself. At that point in time, he would not even hear me out. He started screaming and ranting and raving at me. He then told me to "go stick that f...ing R**** up my ass". I cannot believe that any service provider would be so rude to his client. I definitely do not recommend that anyone make use of their services.
Helpful (0)
|Replies (0)GvdM
Gail van der Meijden
1 reviews | Active since Jan 2020
16 Jan 2019, 21:52
Plumb1st hurls profanities at their customer
I called Plumb1st out to come and check why water was leaking from our geyser overflow pipe. They had come out just 7 months ago and replaced the element, geyser and gasket. When I checked on the internet, it said the most probable reason for water leaking from the overflow pipe is a faulty thermostat. When I spoke to Plumb1st, they agreed to come out and check. I sent them a photo of the previous invoice. They never mentioned anything about charging a call out fee. The plumbers that arrived stated that the geyser was a very old 2010 model and that it needed to be replaced because it has cracked. My question is, if they came out last year, why would they have replaced the element, thermostat and gasket instead of recommending a new geyser at that point in time. The geyser was surely in pretty bad shape then already. After the two plumbers had come out and given a quote, they insisted that I must either accept the quote immediately or pay the R650 in cash. As I had not expected to be paying a call out fee, I did not have that amount of cash on me, They called their boss and told him, but he insisted I had to pay. I then called him myself. At that point in time, he would not even hear me out. He started screaming and ranting and raving at me. He then told me to "go stick that f...ing R**** up my ass". I cannot believe that any service provider would be so rude to his client. I definitely do not recommend that anyone make use of their services.
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Replies (0)GS
Gareth S
1 reviews | Active since Jan 2020
12 Jun 2018, 15:09
Overcharging
Good day.I had a leaking pipe in my yard on Friday the 8th of June and had to get a plumber out to get it fixed.I contacted plumb1st plumbers to assist me.when the plumber arrived at my house at 14:50 the pipe was already open to see what is wrong with it.the guy had a look at the pipe turned around and said that he will be back now.I asked him how much it is going to cost to get the pipe fixed and he said that he will let me know when he comes back.he went to the shop to go and buy a clamp to put over the pipe to stop the leak.he got back put the clamp on the pipe.when he was done with it,which took him about 10 minutes he went to his bakkie and wrote out an Invoice to us for R2,280.00 Which he gave us discount of R280 on cash payment.I only paid him R1,500 as we did not have the full amount.the plumber then wrote on the Invoice that the balance of R500 needs to be paid by the 25th. I am refusing to pay the balance,as Saturday I went to a plumber shop to find out that the clamp only cost R150.00 this was a total rip off and I want some of my money back.can somebody please help me regarding this issue.
Helpful (0)
|Replies (0)GS
Gareth S
1 reviews | Active since Jan 2020
12 Jun 2018, 15:09
Overcharging
Good day.I had a leaking pipe in my yard on Friday the 8th of June and had to get a plumber out to get it fixed.I contacted plumb1st plumbers to assist me.when the plumber arrived at my house at 14:50 the pipe was already open to see what is wrong with it.the guy had a look at the pipe turned around and said that he will be back now.I asked him how much it is going to cost to get the pipe fixed and he said that he will let me know when he comes back.he went to the shop to go and buy a clamp to put over the pipe to stop the leak.he got back put the clamp on the pipe.when he was done with it,which took him about 10 minutes he went to his bakkie and wrote out an Invoice to us for R2,280.00 Which he gave us discount of R280 on cash payment.I only paid him R1,500 as we did not have the full amount.the plumber then wrote on the Invoice that the balance of R500 needs to be paid by the 25th. I am refusing to pay the balance,as Saturday I went to a plumber shop to find out that the clamp only cost R150.00 this was a total rip off and I want some of my money back.can somebody please help me regarding this issue.
0
Replies (0)