No proof of work carried out by Plumbros Plumbing Service

Item: Plumbros Plumbing Services
Rating: 1
Author: Jayson N

No job card and detailed explanation of water leak detection and fix was given for work carried out by Plumbros Plumbing Service Gauteng - 083 713 9922 / www.plumbrosgroup.joburg Upon several requests, I have been given excuses and nothing has been sent to me for the R15350 invoice sent which was paid by me on 14th March 2024. The job was done 14 March 2024 and to date they cannot tell me what was fixed and where the leaks were. All I received was the invoice and the following on a letter: "Client phoned us due to high water account, Leak Detection was done, leak/s were found. The leak/s were repaired and We can confirm that there are no more leaks, and the meter is no longer turning when no water is being used. Do not hesitate to contact us for further information. Kind Regards Plumbros Group ------------------------ Electronically Signed"

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Replies (53)

Jayson N's updateReviewer Update

29 Apr 2024, 10:01

Since this review, I received threatening messages on 28/04/2024, stating that I am a "scoundrel and you will see what I will do to you". I have all the voice notes to prove the threats and all I am asking for is the job card of what was actually done to repair the leaks and where about was those leaks. Plumbros has rep**** to my legal counsel that they will not provide the requested job card and what was done. They have provided the following on an invoice:
1 Leak Detection & Repair
Leak Detection
Replace 3 float valves
4 units Pipe Fix
R15,350.00.

Jayson N's update29 Apr 2024, 10:01

Reviewer Update