Shockingly bad service and very suspicious plumbers called Plumbers Plumbing under the Plumbrosgroup Johannesburg.

www.plumbrosgroup.joburg

Beware of Plumbros Plumbers Johannesburg with branch situated allegedly in Krugersdorp and run by a person who only identifies himself as Ben. Totally unreliable shocking service. Worst service. Kept us waiting all day then cancelled with us. Undertook to come out next day never pitched up. Didn't take calls or call to advise they can't make it. Don't waste your time calling Ben on **********. If Ben can't even pitch up or have the courtesy to let you know he can no longer attend to the work it's a bad start and reflection on how the work will be done and what the after service will be like.

However my dealings with this company and Ben from the start were suspicious and having unfortunately read the reviews only afterwards on hellopeter when doing this complaint, I am very glad that his team did not pitch up as I feel I would have been out of pocket and cheated of my money like all other clients per the hellopeter reviews.

Plumbros Plumbing services probably wont reply to this report as I could not provide an email address for hellopeter to notify them.

You cant establish any other info of them or email address and you can only email them to get a quote. There is limited info about them on google. If you ask for a quote or call them the first time you get an immediate call from the owner of the business who calls himself "Ben" and does not offer his surname. I will call him Ben hereafter as that is who he identifies himself as. He answers the call immediately or calls you immediately when you complete the "ask for a quote" section on their website and that is the only time you get super fast response in a flash and the only time you get to speak to the beneficial owner of this plumbing business. After that "Ben" only communicates via WhatsApp messages or voice calls - you cant reach him at all by calling him. When you try calling him and you comment that you cant reach him he replies instantly on Whatsapp by stating he was on another call but when you then try to call him immediately when he communicates on Whatsapp he does not take your call and then sends you a message that his phone battery is on 2% which is suspicious if he is running a business that he cant call you back or that his battery is on 2% because how can he communicate on Whatsapp on 2% battery all the time thereafter and why does he not charge his phone if he is running business - however he seems to be on his phone all the time and reacts immediately for new business as if sitting by his phone waiting for new callers/customers this is very strange behaviour. After he fails to provide the service based on the excuse that his team is stuck on site and battling to fix the problem on that site and can no longer come out to you he offers a time the next day but there is no show up at all nor a call to tell you they are running late or not coming anymore. When you try and call (I called 5 times on a cell call and 3 times via a whatsapp call) to find out where the team is knowing they have your personal address details you get no response - I sent a whatsapp - he read it as you can see he is on line but he has taking the 2 tick read capability off his phone so that it appears as if he did not read your message yet you can see that he comes on line when you send him the message. When you try calling him numerous times he does not take your call and then he blocks you. When you call from another number and he hears it is you he kills the call and blocks that number. When you try communicating with him via WhatsApp he blocks you. When you send an email quote from a new email he responds immediately by calling you but he terminates the call instantly when he hears your voice and then blocks you. Be aware of this plumbing service. It is very suspicious.