THEFT AT PLUSHG CAR WASH - NO CAMERAS!!!

THEFT - NO CAMERAS in sight!

I'm beyond disappointed by Plush Car Wash FARRAMERE Q Square. This has been my trusted Car Wash for years, however last week Monday 30th of March 2026 after I took my vehicle in as i usually do my items disappeared from my Cubbyhole.

I notified them immediately, they stated they would pull footage almost as a delay tactic. Post them notifying me of footage they then later confirmed that IN FACT THERE ARE NO CAMERAS that point in the direction of the Car Wash! which is ALARMING and should be for ALL clients as part of Motor Traders Internal as well as External claims may require footage in order to assist with ANY accidental claims caused by employees.

The lady who has washed my vehicle was new; I've never needed to clear my Cubbyhole as I presumed it was procedure for them to not opened. I am a WEEK in, still awaiting promised contact from Head Office as well as website complaint portal. My BRAND-NEW scent as well as Earth Child voucher gifted to my son for His First Birthday is gone and everyone is MUM.

It is the 7th of April no contact made, instead delayed tactics from staff matter was escalated with.

DO NOT TAKE YOUR VEHICLES THERE, if this is what happens in a loss incident imagine the hoops one would have to go through in order to get assistance should there be another incident.