Poor services and poor quality

Pathetic customer service and quality of expensive items not worth the value. I bought my husband a wallet in december and he has only used it 1st march, 3 days later it started crumbling at the stitching, now the entire wallet has fallen apart. My husband immigrated 1st march but we do have the international warranty card. I complained to Police lifestyle on the 13th march and no response from then. I have contacted them via email constantly as nobody answers the phones. Nobody can give me a solution to this problem, to have the wallet shipped feom overseas back to South africa for them to see the damage will end up costing more then the wallet itself