Absolute lack of service from management

Have been in the market for a product to be used in a start-up company. As with all businesses you first do your research and don't just jump in and place an order of 1000's of units.

I made contact with this company through their website. After 3 days and no feedback, i decided to call and was put in touch with the Cash Sales Manager.

After various emails back and forth, i visited their warehouse and spoke in person with the Cash Sales Manager.

Still having queries, i was told that she will find out from their production team and will revert with an answer.

Needless to say, no feedback, 2 followup emails being ignored and I'm left taking my business elsewhere.

I'll definitely not recommend this company to anybody.