Nauseating service is the nicest description I can give. What a disappointment!

I was just given the most disgusting service ever at your aeroton branch. I walked in and two gentlemen were sitting at their cash points. I walked over to the display to identify the bottle that I wanted then walked back to wait for the next available cashier. I was the only customer on the premises. The one gentleman calls me so I tell him I want the 1L bottle with an orange lid and he instructs me to walk over to the display to identify it and my response was that it's the only bottle with the orange lid. He tells me he couldn't see it cause he hadn't looked up as he is still busy on his computer and I should wait. That is when my frustration began because I asked him to please help me and give me service as I could tell his attention was divided but he was also being authoritative like he was doing me a favour. I told him he shouldn't have asked me to go point out what I wanted if he wasn't ready to help me. And after a shouting match he told his colleague to help me which he did delightfully... After my purchase was made I asked the second gentleman, who gave me great service, how to lodge a complaint and he told me I would have to email him but he saw the whole thing so he will deal with it.

I hope this matter gets dealt with because it really seemed to me like that man with a disgraceful attitude was working there for free and not getting paid by polyoak, I would imagine that to be the reason he treats customers like he is doing them a favour.

I would rather wait an hour to get helped then to have 2 or 3 guys there who don't want to work and thrive on making people feel like **** when they leave there.

We are living in bad times, people would give an arm and a leg to put food on their tables and clothe thier kids. We unemployed people are going through some horrendous times and it is definitely not appreciated to be treated like feces especially when we are paying our hard earned money.

To say that your employee is revolting would be an understatement.