Bad experience

The management of this place really doesn’t care about the guests. I checked out from one of the houses the second day early in the morning I noticed that I had left my new sneakers in the main bedroom cupboard I immediately called them and they told me they would check with the manager who was working on the day and they never called me back I had to follow up my self and to be told that they can't find my shoes and I am 100% sure that I left them there because from checking out my first stop was home .how can shoes just disappeared from the house just like that?