THE WORST SPA TREATMENT EVER

The spa: a total turn off. They stated that they offer welcome drinks on arrival. We were offered nothing. The the******s looked unhappy. They didn't introduce themselves. We were ushered to the treatment room, told to put on gowns, only for them to walk in and tell us to take off gowns and lie face down whilst they look on. Why couldn't they tell us to lie face down and cover ourselves with towels rather, from scratch? The massage pressure - ZERO. I left there feeling the same way as when I came in. No relief whatsoever. Even though they play their music low, they don't play relaxing music. I found myself dancing to the music, instead of being calmed down!!!!!

My the****** was the worst. She app**** maximum 2 strokes when she massaged my shoulders while I faced up. She burned me several times with the Hotstones, each time I had to jump to notify her that the stones were too hot.

The trip from Joburg to the Vaal was not worth it!! Don't waste your time travelling that far for some pathetic service.

Their website is pontdeval.COM but their responding email is @pontdeval.CO.ZA - that's just got show you how ***** the company is!!!

It's such a shame that what's on the website is not what they offer.

If you've never been to a real spa, and don't know what to expect, you won't find anything wrong. But if you know what's expected from a spa, don't set your foot there.