Unhappy with the service of returns

I recommend never to buy at poobie naidoo, rather buy at superbalist online. Customer service and their return policy is much better. My husband bought me aan expensive pair of running tekkies. I received it. The service was fast and even recieved a free pair of socks. Was impressed, but if it comes to their returns. They wont assist you as they said. They said they will keep their customers happy and you can return after 15 days when you bought your goods. Contacted them after 5 days. I thought that the tekkies wasn't for me and wanted to return it. Even if they would have change the size for me I would have been happy. For this reason I would never buy at Poobies naidoo again.