Poor to zero communication - I feel ****med!

Extremely Disappointed with Pool Academy Aquatics - No Response via email or the watsapp line. When i signed up my kids I paid in full upfront, but I have been receiving billing invoices, sent numerous emails and watsapp to query this with no response, besides false information on the pools being heated or switched on at the Chatsworth branch is really sad, as some days with overcast weather we looked forward to heated pools. The only positive feedback i have is that coaches are amazing, but the admin or management of the company is very very disappointing to say the least. When searching for alternate numbers for different branches there is none. There is only 1 email 1 contact cell number for an international recognized company, I truly feel ****med. They sent out a msg in November they are doing system upgrades and venue change for Chatsworth yet not a single response, i have been sending watsapps and emails and till date not even a reply nor a call back. very very disappointed. i will never recommend this company.