Unsatisfactory service

We paid them for a pool pump which they never delivered . When enquiring about it the owner Peter states we have to pay him first claiming we owe him money. We spent over R40 000 with him refurbishing our pool , installed a new pump which was defective & to date he hasn’t returned the pump. We had to contact another pool company to sort this out. Please do not pay up front as he takes your money and doesn’t deliver. Very unprofessional. Would not recommend this company at all.