Missing in action (Tracker non-assist)

Over the years tracker has become worse in its service quality. You pay more for less. The mechanisms which used to be there to assist you have been destroyed by automation and poor service. If you have an emergency and you use their alert button or whatever they have chosen to call it now you are called by a robocall which in the event of an emergency is not useful. I do not recommend anyone to take up products with Tracker. They are quick to advertise additional products but fail in assisting when you need them.