Totally ruined a 60th birthday

CAN I GIVE THIS PLACE A 0???

Wow guys - I would just love to share my experience at Poplars yesterday celebrating a 60th birthday. I am seriously annoyed and just angry at this pathetic excuse for a restaurant absolutely ruining a very special birthday.

How can you take a booking when you know you have almost no menu items in stock - no fillet, no calamari, no pasta, no chicken and no soup... seriously don't know why you even bothered opening your doors yesterday.

We waited hours for food and drinks - this with the very limited options we had to choose from. Best was you could not even do a medium to rate steak - all 3 steaks were done medium - this after we waited over an hour for our food. You even mixed up chips with veg sides and never brought the onion rings you promised would be made. Don't get me started on the triple fried chips - we had 3 different types of chips none of them triple fried...

So for dessert we waited 40minutes only to have the waiter come to the table stating you had no custard... guys custard takes 5minutes to make - pathetic pathetic pathetic!!!

You completely ruined a 60th birthday - this is unacceptable!!! You should be ashamed! Best part is YOU had the cheek to charge a service charge!!! You could not even light the sparkles for the birthday lady before bringing her desert to the table - this is absolutely SHOCKING!!!

You gave us a bottle of MCC for the table... funny I have never ever in my life only poured out 4 glases of bubbly and had an empty bottle... so the short of it is that you took a bottle filled with 2 glasses of MCC from our table - how is that for giving a freebie...

I will be spreading the word on my experience and your lack of customer service and how your pathetic restaurant ruined a 60th birthday --- your restaurant should be closed down this is in no way acceptable.