PostNet Sunward Lifestyle Centre
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
PostNet Sunward Lifestyle Centre has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked PostNet Sunward Lifestyle Centre across 2 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
On the 28/12/2025 I asked my neighbour to ship a vehicle licence disc from Postnet Sunward Lifestyle Centre to Groblersdal in Limpopo since there was a delay with my renewal delivery prior to my holiday departure. He did that and sent me a receipt/ Tax invoice. As per their shipment promise, it takes about 2-3 working days plus additional day for low lying areas. On the 2/01/2026 I then made a turn at the destination centre since there was no update to track progress, but was surprised to learn that there's no trace of my parcel and that I should contact the initiator. I did that via phone call without anyone picking up even on the 3/01/2026. I then requested my neighbour to go back to Sunward Lifestyle Centre to make a follow up on the 3/01/2026. He enquired but was told there was no trace of the parcel, that they do not know what happened. He then helped then search until they found it with a batch of unshipped parcels. He requested for a refund and was rejected. A question is, what did I pay for since there was no service rendered at all from Postnet Sunward Lifestyle Centre?? What a pathetic outlet that I regret having used.
1 reviews | Active since Jan 2020
On the 28/12/2025 I asked my neighbour to ship a vehicle licence disc from Postnet Sunward Lifestyle Centre to Groblersdal in Limpopo since there was a delay with my renewal delivery prior to my holiday departure. He did that and sent me a receipt/ Tax invoice. As per their shipment promise, it takes about 2-3 working days plus additional day for low lying areas. On the 2/01/2026 I then made a turn at the destination centre since there was no update to track progress, but was surprised to learn that there's no trace of my parcel and that I should contact the initiator. I did that via phone call without anyone picking up even on the 3/01/2026. I then requested my neighbour to go back to Sunward Lifestyle Centre to make a follow up on the 3/01/2026. He enquired but was told there was no trace of the parcel, that they do not know what happened. He then helped then search until they found it with a batch of unshipped parcels. He requested for a refund and was rejected. A question is, what did I pay for since there was no service rendered at all from Postnet Sunward Lifestyle Centre?? What a pathetic outlet that I regret having used.
1 reviews | Active since Jan 2020
I have been using Aramex to send parcels to PostNet for years, and my clients have always been able to collect at PostNet branches without any extra charges. Recently, I sent a parcel to PostNet – Sunward Lifestyle Centre through Aramex. My client was then forced to pay R125 “pick-up fee” upon collection by Vanessa Andre – despite the fact that delivery had already been fully paid for through Aramex. This is the first time I’ve ever encountered such a charge, and it feels completely unjustified. And I have sent 3 other parcels to 3 other Postnet's this week, where clients were not charged. Nothing on the Aramex or PostNet platforms indicates that recipients should expect to pay additional “collection” fees when using this service. In fact, PostNet themselves advertise their partnership with Aramex and promote seamless logistics solutions. For years, customers have trusted this service because of its transparency. Suddenly introducing hidden charges not only damages trust but feels like *****ulent behaviour – charging twice for the same service. I strongly urge PostNet to clarify their policies, refund this unfair “pick-up fee,” and ensure customers are not misled in the future. Trust is built on honesty, and right now, customers are being taken advantage of.
1 reviews | Active since Jan 2020
I have been using Aramex to send parcels to PostNet for years, and my clients have always been able to collect at PostNet branches without any extra charges. Recently, I sent a parcel to PostNet – Sunward Lifestyle Centre through Aramex. My client was then forced to pay R125 “pick-up fee” upon collection by Vanessa Andre – despite the fact that delivery had already been fully paid for through Aramex. This is the first time I’ve ever encountered such a charge, and it feels completely unjustified. And I have sent 3 other parcels to 3 other Postnet's this week, where clients were not charged. Nothing on the Aramex or PostNet platforms indicates that recipients should expect to pay additional “collection” fees when using this service. In fact, PostNet themselves advertise their partnership with Aramex and promote seamless logistics solutions. For years, customers have trusted this service because of its transparency. Suddenly introducing hidden charges not only damages trust but feels like *****ulent behaviour – charging twice for the same service. I strongly urge PostNet to clarify their policies, refund this unfair “pick-up fee,” and ensure customers are not misled in the future. Trust is built on honesty, and right now, customers are being taken advantage of.
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