MH
Marli H
Active since Nov 2019
37
Reviews
0
Industries
Reviews
37 reviews5 months ago
Do not rely on Kangopak to deliver parcels accurately or provide customer support.
Extremely Frustrating Experience with Kangopak I am extremely disappointed with Kangopak’s service. Last year in October, I placed an order through Lyndsay, and the parcel—sent via Courier Guy—ended up in Groblersdal instead of my address in Brits. Despite weeks of struggling and zero assistance from Kangopak, I only managed to retrieve the parcel after my lawyer contacted the courier. This year, in November, I decided to give Kangopak another chance and booked through Gaby. I explicitly requested six times in emails that my parcel be sent to the Courier Guy kiosk in Brits. Yet again, today I was contacted by the Groblersdal branch. The tracking number I only just received is wrong, and my parcel has not been sent to my requested address. It is unacceptable for a company to repeatedly ignore clear instructions and fail to respect its clients’ time and effort. I am now forced to start this process all over again. Do not rely on Kangopak to deliver parcels accurately or provide customer support.
0 replies
6 months ago
PAX A910S card machine already not working
New card machine not working 2 weeks after it was unboxed. I have now held onto the phone for 35 minutes with no answer by a consultant. Why tell me I am a valuable client, when you cant show that I am.
53 replies
8 months ago
Unfair & Hidden Charges – Misleading Customers
I have been using Aramex to send parcels to PostNet for years, and my clients have always been able to collect at PostNet branches without any extra charges. Recently, I sent a parcel to PostNet – Sunward Lifestyle Centre through Aramex. My client was then forced to pay R125 “pick-up fee” upon collection by Vanessa Andre – despite the fact that delivery had already been fully paid for through Aramex. This is the first time I’ve ever encountered such a charge, and it feels completely unjustified. And I have sent 3 other parcels to 3 other Postnet's this week, where clients were not charged. Nothing on the Aramex or PostNet platforms indicates that recipients should expect to pay additional “collection” fees when using this service. In fact, PostNet themselves advertise their partnership with Aramex and promote seamless logistics solutions. For years, customers have trusted this service because of its transparency. Suddenly introducing hidden charges not only damages trust but feels like *****ulent behaviour – charging twice for the same service. I strongly urge PostNet to clarify their policies, refund this unfair “pick-up fee,” and ensure customers are not misled in the future. Trust is built on honesty, and right now, customers are being taken advantage of.
0 replies
9 months ago
Afrihost Hosting Issues Costing My Business – No Resolution After Days of Downtime
I have been struggling with severe website and email service issues on Afrihost’s shared hosting since Saturday, 5 July 2025. My website https://www.gemsforhealing.co.za loads extremely slowly, often returns errors such as 503 Service Unavailable, no HTTPS certificate, error establishing a database connection, or doesn’t load at all. Even the Afrihost email portal frequently fails to load or times out. Despite reporting this issue through multiple support tickets and emails, I have received contradictory responses. First, I was told there was no issue. Then later, it was acknowledged that there was indeed a server problem. On top of that, when checking server stats myself, the disk usage was at 94%, which is alarmingly high — yet support insists this is “not an issue.” Every time I think it’s resolved, the problem comes back. Last night, the site suddenly worked perfectly after 10 pm — this morning, it’s back to a crawl. This is clearly not a website optimisation issue — I’ve cleared caches, optimised plugins, and worked with my developer. This is a server-side issue that Afrihost is not resolving transparently. I’ve lost clients and sales due to this unreliability. What am I paying for if I can’t rely on the most basic hosting functionality? There are many similar complaints on social media and Downdetector (showing up to 90% issues today alone), yet Afrihost continues to downplay or ignore the scale of the problem. I am demanding: A proper explanation and resolution Clear confirmation of what caused the instability Compensation for the business impact Or help migrating off this unstable server Afrihost, please stop brushing off paying clients and start delivering the service we are charged for. Sophia Haupt
0 replies
12 months ago
No service in Losperfontein area GPS: S 25” 35′ 26 E 27″ 42′ 40
It is the worst company you can do a review for. Every year for the past 16years we do a Hellopeter review for Vodacom and every year the service gets worse than the year before. Less than a month ago we sat without signal on the farms. And yet again for the past 3 weeks we do not have signal. We loose signal every 5 minutes. That is if you even had signal for 5 minutes. This includes 5 vodacom phones. A vodacom Wi-Fi and a card machine with a vodacom sim card. Clients have to wait 20 to 30 minutes for the card machine to attempt to reach vodacom. The whole area is asking .... do you have signal .... Congratulations vodauselesscom. NO we do not have service from YOU. And whomever of the public who reads this ... 3 days from now vodacom will send a message asking us to rate their call from customer service .... this is after customer service never contacted us. As usual. Losperfontein Brits GPS: S 25” 35′ 26 E 27″ 42′ 40
116 replies
15 months ago
Dearly departed vodacom - may your rest in peace
Are you supporting the farm attacks in South Africa vodacom. Or shoukld i say voda-useless. every time 1 water drop hits your tower our whole area looses all access to your useless service. Which by the way is useless 90% of the time, and that is when your tower does not crumble under the 1st water drop. We are in the Losperfontein / Wolwekraal area. And out of 1 modem, 5 cell phones and 1 card machine we do not have signal for the past 4 days. And on Monday we could not call for help when our wires were cut and people entered our property in the middle of the night. So my question is yet again, are you supporting farm attacks??? In 14 years your service has been useless, it has stayed useless and it continues to be useless. MTN has signal. But god forbid that vodacom actually provides the service that we pay for. You should not exist as a company. You do not deserve clients. And i do not accept that I must get killed before you solve the reception issues in this area. My wifi does not connect, my cell phones is laying on "no network coverage" REALLY!!!!!!!!! Is your tower built with jelly beans????? In 14 years I have added several hello peter reports, this area signed petitions, but no the vodacom god or should i say satan does not value his clients at all. And if you email vodacom directly a message like this would return with a message "we do not accept messages with bad language". So stick this in your pipe, I hope millions of people read this and stay far away from you. So let customers beware .... if you live near brits .... you will go through farm attacks with no way to call for help, because vodacom does not deem you good enough to provide the service you paid for. Oh, and I can't supply a ref number ... SINCE I DO NOT HAVE SIGNAL ..... My location, since you do not know where i am apparently GPS: S 25″ 35′ 26 E 27″ 42′ 40
106 replies
20 months ago
PUDO STRIKES AGAIN (MOST USELESS COMPANY IN THE WORLD)
I have been struggling for 2 days to book my clients parcels via the new PUDO website. SINCE PUDO'S WEBSITE does not work AT ALL. Your new website has missing kiosks ...... you can not confirm the parcel or quote, It does not go past the confirm shipment button at all BUT YOU DID MANAGE TO GET MY UPLOADED MONEY INTO YOUR ACCOUNT. I have 3 parcels for your company that I have not been able to book since Sunday. And I am taking 4 parcels to ARAMEX who's system is working and BY THE WAY 100% BETTER SERVICE THAN YOU. Courier guy BRITS best advice is to bring it in and pay more for them to log in there. ARE YOU KIDDING ME.... YOU UPGRADED (ACTUALLY DOWNGRADED) YOUR PUDO WEBSITE AND NOW I HAVE TO PAY EXTRA. NO MY DEAR, I WILL INFORM MY CLIENTS THAT YOUR DOWNGRADED BOOKING SYSTEM IS NOT WORKING AND THAT THEY SHOULD NEVER EVER USE YOUR USELESS SYSTEM.
0 replies
26 months ago
Worst service ever
Contract still not cancelled I cancelled my policy on 24/11/2023 with Vodacom and I was told the last debit order will be in December as it is a months notice. But they still charged me for January. That number is not even active since 24/11/2023. I was told they would email me the cancellation paperwork in December and I still have not received any paperwork and they are still deducting MY money. Never take out a contract with vodacom ....... On 6 January I posted on Hellopeter. On 2 February I emailed vodacom and it is now 17 February and the contract is STILL NOT CANCELLED
116 replies
28 months ago
Contract still not cancelled
I cancelled my policy on 24/11/2023 with Vodacom and I was told the last debit order will be in December as it is a months notice. But they still charged me for January. That number is not even active since 24/11/2023. I was told they would email me the cancellation paperwork in December and I still have not received any paperwork and they are still deducting MY money. Never take out a contract with vodacom .......
256 replies
28 months ago
Worst service ever - Yet again
GOOD DAY This email is in regard to the following shipments: LOCK02598186 YET AGAIN .... PARCEL WAS BOOKED ON 12/12/2023 AFTER SEVERAL DELAYS BY RUSTENBURG COURIER FOR COLLECTION, TODAY I RECEIVE A MESSAGE STATING THAT THE DRIVER COULD NOT REACH ME ... REALLY .... FIND SCREENSHOTS OF MY CONVERSATION WITH THE DRIVER (WHO COULD NOT REACH ME) OH AND BY THE WAY - I HAVE A WITNESS WHO WAS WITH ME WHEN I SPOKE TO THE DRIVER DIRECTLY ON THE PHONE .... AND IM SENDING ALL THE EMAIL THREADS ... PUDO HAPPENS AGAIN ....AND I AM SENDING THIS TO YOUR ATTORNEY ALSO, AND ALSO THE CLIENT WHO BOOKED YOU IN THE FIRST PLACE .... THEN YOU WON'T HAVE TO .... Isn't it strange that according to you your Earliest requested collection was on 19 Dec 2023: 08:00 – 17:00. So did I speak to a ghost since the 12th? Or did you forget you were lying. 12/12/2023 Hi S Haupt The following note has been added to the shipment: Please note your Collection was delayed due to new driver on route, driver to ensure collection gets made on the next available working day that your area gets serviced This email is in regard to the following shipments: LOCK02598186 Kind regards, The Courier Guy 13/12/2023 Hi S Haupt The following note has been added to the shipment: Please note your Collection was delayed due to driver arranged with client for collection to take place tomorrow This email is in regard to the following shipments: LOCK02598186 Kind regards, The Courier Guy 13/12/2023 Your request (5202975) has been updated. To add additional comments, reply to this email. Rustenburg Kiosk (The Courier Guy) Dec 13, 2023, 10:59 GMT+2 Good day , Thank you so much driver will be informed . Kitty Nel (The Courier Guy) Dec 13, 2023, 07:44 GMT+2 Hello Info ! You are currently speaking to Kitty Nel . Your query is noted and will be escalated to the relevant department for further action. Thank you. onlinejhb Info Dec 13, 2023, 07:19 GMT+2 Shop physical Address: Gemsforhealing Nr W120 Losperfontein/Wolwekraal, Brits 0250 Located on a Tar road (Google maps – type in Gemsforhealing) Directions from Pretoria: Take the N4 toll road towards Rustenburg. Exit toward R511 (the Brits turn off). Turn right onto the R511 (towards Brits). Drive straight for 18.5km until you see the Losperfontein/Wolwekraal turnoff on your left hand side. Turn left at the Losperfontein/Wolwekraal turnoff. Continue with the tar road for approximately 2.7km. We are on the left hand side. Sign in front of the property says Gemsforhealing. Directions link: https://maps.google.com/maps/dir//Gems+for+Healing+Gemsforhealing+nr+10+Losperfontein+Borolo,+Hartbee****rt,+0216+Hartbee****rt+0216/@-25.5884103,27.7125624,16z/data=!4m5!4m4!1m0!1m2!1m1!1s0x1ebe29551d508f53:0x1c465344c3183ff Kind regards. Gemsforhealing Shop hours: Open Wed - Sun 9:30 - 16:00 The Courier Guy <support@thecourierguy.co.za> wrote: 14/12/2023 *** Hi S Haupt The following note has been added to the shipment: Please note your Collection was delayed due to driver recalled from route due how late in the area he was and a hijacking scare. Collection will be prioritized for 16/12/2023 This email is in regard to the following shipments: LOCK02598186 Kind regards, The Courier Guy 16/12/2023 No collection from you. Ha Ha ... I guess the fact that it was a saturday and public holiday ..... You missed that one in all of your lies...... 18/12/2023 **** ****** Hi S Haupt The following note has been added to the shipment: Please note your Collection was delayed due to driver did not finish the route We will attempt another collection within the next 24 hours. This email is in regard to the following shipments: LOCK02598186 Kind regards, The Courier Guy This email is a service from The Courier Guy. Delivered by Zendesk [W7GZV1-Y4EJX] The Courier Guy <support@thecourierguy.co.za> wrote: 19/12/2023 **** Your request (5262422) has been updated. To add additional comments, reply to this email. Joshua (The Courier Guy) Dec 19, 2023, 16:39 GMT+2 Good Day Earliest requested collection 19 Dec 2023: 08:00 – 17:00 Expected collection 19 Dec 2023 Joshua (The Courier Guy) Dec 19, 2023, 16:37 GMT+2 Good day Info ! You are currently speaking to Joshua , how may I assist you today? Info Dec 19, 2023, 16:33 GMT+2 Where is the driver. I am waiting for him since 15:50? Kind regards. Gemsforhealing Shop hours: Open Wed - Sun 9:30 - 16:00 ***** Hi S Haupt The following note has been added to the shipment: Please note your Collection was delayed due to driver could a hold of the client to confirm collection address when he was in the area. This email is in regard to the following shipments: LOCK02598186 Kind regards, The Courier Guy ##### ****** SEE SCREENSHOTS FROM ME TO YOUR DRIVER ......... 20/12/2023 ***** Hi S Haupt The following note has been added to the shipment: The Courier Guy Rustenburg attempted to complete the collection from the sender (S Haupt), however ,Driver tried calling the client multiple times to collect the parcel with no answer from the client Kindly be informed that according to our Pudo Terms and Conditions, after two collection attempts we will, unfortunately, have to cancel your collection. Please bear in mind that you will not be refunded as resources have been used during the times our driver has been to the collection point. We will attempt collection for the last time . Please ensure that your consignment is ready for collection, to avoid the shipment from being canceled, where a new booking will be required to send the shipment again. For more information, kindly contact The Courier Guy Rustenburg on Tel: 014 592 2071 or send an email to suppport@pudo.co.za. Thank you. Kind Regards. This email is in regard to the following shipments: LOCK02598186 Kind regards, The Courier Guy 20/12/2023 ***** This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: suppport@pudo.co.za host pudo.co.za [102.135.162.58] SMTP error from remote mail server after RCPT TO:<suppport@pudo.co.za>: 550 No Such User Here" Reporting-MTA: dns; hakushu.aserv.co.za Action: failed Final-Recipient: rfc822;suppport@pudo.co.za Status: 5.0.0 Remote-MTA: dns; pudo.co.za Diagnostic-Code: smtp; 550 No Such User Here"
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
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3 Star
0 (0%)
2 Star
2 (5.405405405405405%)
1 Star
35 (94.5945945945946%)