PT
Power Tool Services
Unclaimed Business
PT
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
100
Recommended: Very Likely
Review Distribution
3.3|3 Reviews
May '25 - Apr '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Power Tool Services
Power Tool Services has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Power Tool Services across 32 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEH
PM
Paledi M
1 reviews | Active since Jan 2020
17 Sept 2025, 11:00
Faulty Adegso 58cc Chainsaw Under Warranty
I am writing to formally raise a concern regarding one of your distributors in South Africa, located at Crown City, Cnr Renaissance Blvd and Discovery Dr, Mines Building D, Johannesburg, 2092. On 14 June 2025, I bought an Adegso 58cc chainsaw from this distributor. The machine is only three months old and has hardly been used, as I only use it personally when visiting my farm. Recently, when I attempted to use the chainsaw, it would not start. I returned the machine to Adegso Tools on 28/08/2025 and was told that a mechanic would collect it the following day. However, two weeks passed with no progress. On 13/09/2025, I went back to follow up and, to my surprise, found the machine lying in the same position where I had left it, clearly not attended to. When I inquired further, I was told that I had used the machine without oil, which is completely untrue. In fact, the staff member who initially assisted me, Imra, is the one who removed the oil from the chainsaw when I brought it in for repair. Despite my explanations, the manager informed me that there was nothing they could do and that my only option was to purchase a new machine. This response is unacceptable, especially as the machine is still under warranty. I kindly request your urgent assistance in resolving this matter. I believe I am entitled to a proper repair or replacement under the warranty terms, and I would greatly appreciate your intervention.
Helpful (0)
|Replies (0)PM
Paledi M
1 reviews | Active since Jan 2020
17 Sept 2025, 11:00
Faulty Adegso 58cc Chainsaw Under Warranty
I am writing to formally raise a concern regarding one of your distributors in South Africa, located at Crown City, Cnr Renaissance Blvd and Discovery Dr, Mines Building D, Johannesburg, 2092. On 14 June 2025, I bought an Adegso 58cc chainsaw from this distributor. The machine is only three months old and has hardly been used, as I only use it personally when visiting my farm. Recently, when I attempted to use the chainsaw, it would not start. I returned the machine to Adegso Tools on 28/08/2025 and was told that a mechanic would collect it the following day. However, two weeks passed with no progress. On 13/09/2025, I went back to follow up and, to my surprise, found the machine lying in the same position where I had left it, clearly not attended to. When I inquired further, I was told that I had used the machine without oil, which is completely untrue. In fact, the staff member who initially assisted me, Imra, is the one who removed the oil from the chainsaw when I brought it in for repair. Despite my explanations, the manager informed me that there was nothing they could do and that my only option was to purchase a new machine. This response is unacceptable, especially as the machine is still under warranty. I kindly request your urgent assistance in resolving this matter. I believe I am entitled to a proper repair or replacement under the warranty terms, and I would greatly appreciate your intervention.
0
Replies (0)RM
FB
Francois B
1 reviews | Active since Jan 2020
6 Mar 2025, 13:36
Online Puschase
Great service!! Extremely happy! Thanks. Francois Botha
Helpful (0)
|Replies (0)FB
Francois B
1 reviews | Active since Jan 2020
6 Mar 2025, 13:36
Online Puschase
Great service!! Extremely happy! Thanks. Francois Botha
0
Replies (0)BA
BC
Bartho C
1 reviews | Active since Jan 2020
8 May 2024, 18:49
Completely unprofessional service
Bought a several products from them. Only some of the products were shipped. They called to say they forgot to send the one product and will send it later and that the other product was out of stock at the supplier. Then radio silence, after a month I contacted them, just to find out the product they forgot to ship is now out of stock, and the other product will only hopefully be in country by September. Absolutely no communication from them at all till you enquire, and even then no follow up from them. This is extremely unprofessional and would rather suggest shopping at BPM Toolcraft, same prices much beter service. Happy to take your money, but as soon as they messed up it’s not their fault, but the supplier or the guy in inventory, full of excuses.
Helpful (0)
|Replies (0)BC
Bartho C
1 reviews | Active since Jan 2020
8 May 2024, 18:49
Completely unprofessional service
Bought a several products from them. Only some of the products were shipped. They called to say they forgot to send the one product and will send it later and that the other product was out of stock at the supplier. Then radio silence, after a month I contacted them, just to find out the product they forgot to ship is now out of stock, and the other product will only hopefully be in country by September. Absolutely no communication from them at all till you enquire, and even then no follow up from them. This is extremely unprofessional and would rather suggest shopping at BPM Toolcraft, same prices much beter service. Happy to take your money, but as soon as they messed up it’s not their fault, but the supplier or the guy in inventory, full of excuses.
0
Replies (0)HM
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