Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I’m extremely disappointed with the service I received from Powerbuild Cosmo City (EXT-3, Opp. Jackal Creek Corner Mall, Cnr. Boundary & Slovenia St, Cosmo City, Johannesburg). I paid for building materials and was promised timely delivery, but it’s been nothing but delays and empty promises. The team initially committed to delivering my final batch of bricks yesterday, but it didn’t arrive. When I called this morning, they promised to deliver both the bricks and plaster sand by 10 AM. Only the bricks showed up. Upon following up about the plaster sand, I was told that the truck was sent elsewhere, and no one seemed willing to take accountability. This has caused serious delays in my project and left me feeling frustrated with their lack of professionalism and reliability. Powerbuild, please improve your delivery services and follow through on promises to customers. I expected much better service.
1 reviews | Active since Jan 2020
I’m extremely disappointed with the service I received from Powerbuild Cosmo City (EXT-3, Opp. Jackal Creek Corner Mall, Cnr. Boundary & Slovenia St, Cosmo City, Johannesburg). I paid for building materials and was promised timely delivery, but it’s been nothing but delays and empty promises. The team initially committed to delivering my final batch of bricks yesterday, but it didn’t arrive. When I called this morning, they promised to deliver both the bricks and plaster sand by 10 AM. Only the bricks showed up. Upon following up about the plaster sand, I was told that the truck was sent elsewhere, and no one seemed willing to take accountability. This has caused serious delays in my project and left me feeling frustrated with their lack of professionalism and reliability. Powerbuild, please improve your delivery services and follow through on promises to customers. I expected much better service.
1 reviews | Active since Jan 2020
Powerbuild in Midway, next to Chiawelo Soweto gave me the worst treatment after spending almost 120k worth of building materials. When we bought this building materials,we asked a guy by the name of Sajid if there's any returns policy, he said he'll only charge us R350 for collection of the left materials after renovations. We went to them a month and a half later, had about 900 stock bricks left which we wanted to return, he said they don't take back any left stock, even worse, he Sajid showed us to the door.
1 reviews | Active since Jan 2020
Powerbuild in Midway, next to Chiawelo Soweto gave me the worst treatment after spending almost 120k worth of building materials. When we bought this building materials,we asked a guy by the name of Sajid if there's any returns policy, he said he'll only charge us R350 for collection of the left materials after renovations. We went to them a month and a half later, had about 900 stock bricks left which we wanted to return, he said they don't take back any left stock, even worse, he Sajid showed us to the door.
1 reviews | Active since Jan 2020
Assistance to customers is excellent if the don't have what you need or want they try their best to find what you want Customer service is phenomenal and left a very happy customer
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