The Apollo apartments(Sunninghill). They treat tenants as if they are students

There’s always hidden cost which are not outlined from the get go. If you happen to miss to pay your rent in time why are you supposed to be locked outside and not be able to have access to your place? Is it there on the lease? That a tenent must sleep outside? Instead of being charged the fees for late payment? And to switch off the water and wifi until the rent is payed. How do you change someone’s lock and not add the penalties which you agreed with the tenants?

Please their communication when it comes to their security is very poor. How can the security not able to reach out to their management after hours when there’s problems? The problem is locking out the tenants out and changing locks. Cause the same security they should make sure that he/she doesn’t go out with the belongings not to lock and change the lock. And getting inside my room without my permission now they invaded my privacy