PL
Prana Lodge
Unclaimed Business
PL
Prana Lodge
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Travel & Vacation
#9NPS Score
0Unlikely
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencepH
patricia H
1 reviews | Active since Jan 2020
23 Jun 2025, 08:49
Very Disappointing Service – Not What You’d Expect from a 5-Star Hotel
Very Disappointing Service – Not What You’d Expect from a 5-Star Hotel I’ve had an extremely frustrating experience. They don’t respond to messages—everything is automated, and even reaching out via Facebook led to no reply. For a hotel that claims to be 5-star, this level of customer service is simply unacceptable. It honestly feels like if you’re not seen as someone of a certain status or financial class, they don’t bother with you. I would not recommend this hotel based on my experience.
Helpful (0)
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patricia H
1 reviews | Active since Jan 2020
23 Jun 2025, 08:49
Very Disappointing Service – Not What You’d Expect from a 5-Star Hotel
Very Disappointing Service – Not What You’d Expect from a 5-Star Hotel I’ve had an extremely frustrating experience. They don’t respond to messages—everything is automated, and even reaching out via Facebook led to no reply. For a hotel that claims to be 5-star, this level of customer service is simply unacceptable. It honestly feels like if you’re not seen as someone of a certain status or financial class, they don’t bother with you. I would not recommend this hotel based on my experience.
0
Replies (0)