Excellent service by Pratleys!!!

Excellent service received. I have been using Pratley's Standard Setting putty to fix some cracks and a hole in my pool. 2 of the packs were a bit glassy and didn't mix well. I emailed Pratley, had a response by that afternoon, 3 calls of follow up from them and delivery of 2 new tubes this week along with the business card of one of their representatives and a catalogue (they seem to have an adhesive for every application). In a country where the service delivery is almost always sub par, huge hats off to Pratley for going the extra mile. Happy client!