Precision Medical Solutions - BAD SERVICE

On Precision Med's website it says...and I quote "Medical Practice Administration Specialist"! Well.... then I wonder why they keep sending me e-mails & SMS's about a supposedly overdue medial account.

Dr Lauren Dawn Dougall was my anaesthetist for a procedure I had done in September 2019 ...after harassing her for months for my account, I at last received my account from Precision Med, who handles her administration.

My account was paid on 17 December 2019 and proof of payment was sent to Dr Dougall as well as to the individual who sent me the account. To be exact it was e-mailed to clientcare23@precisionmed.co.za on 17 December 2019 at 15:17.

On 24 April 2020 at 11.47 ...after receiving 2 SMS messages saying that my account is overdue I once again sent proof of payment...with a not so nice e-mail to Dr Dougall & to the ladies that sent me the SMS messages...Larachelle Weisserner on clientcare46@precisionmed.co.za; as well as to Michelle Malan on clientcare31@precisionmed.co.za.

Today, a month later, I receive another e-mail saying that my account is 120+ days overdue. How difficult can it be to allocate the payment to the correct account??

I advise any doctors considering the use of Precisionmed's…"administration specialist" to think again! I also beg of someone at Precisionmed to sort out my account & allocate my payment. My reference number is DOU173