BAD ADMIN AND ZERO FEEDBACK. MONEY IS OWED TO ME

Overcharged. Promised refund. Sent the driver with cash. Short refund. So much admin but principally just wrong business practise. Two employees from sales and accounts promised to resolve by Monday. Today is Wednesday night. No contact no feedback. Spent a substantial amount with this company already but for this non existent service looking for a new, reliable, professional supplier.