Poor service, terrible food and bad smelling rooms

Great location, 4-star hotel but it’s poorly maintained. The chicken I ordered from their restaurant tasted was off- it’s as if like it was out the refrigerator for days before it was prepared. Room decor is that of a 4-star and house keeping so they’re best to clean but with bad smelling carpets, broken drawers, malfunctioning shower, it leaves less to be desired.