PP
Premium Paws SA
Unclaimed Business
PP
Premium Paws SA
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Premium Paws SA
Premium Paws SA has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Premium Paws SA across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJB
Jenna B
1 reviews | Active since Jan 2020
26 Jun 2025, 16:51
Premium Paws Littermate
What a piece of 💩, don't waste your money After having this machine for 1.5 months these are my problems 1. You will be notified every single day that the garbage box is full. Eventually I ignored it and changed the bags every second day 2. I got into a 5/6 days cleaning cycle which is a pain in the ass if you're someone who goes to work 5 days a week. 3. It will notify me a cat has entered when my cat is with me 4. It will randomly decide to freeze mid cleaning cycle, so if you're at work your kitty can't use it 5. There is a grid that sorts the sand from the poo and you can't clean behind it unless you remover the entire thing by un*****ing it, again a pain if you work 5 days a week. I bought this to help me and after 1.5 months I feel like I wasted R3000. DO NOT RECOMMEND!!!
Helpful (0)
|Replies (0)JB
Jenna B
1 reviews | Active since Jan 2020
26 Jun 2025, 16:51
Premium Paws Littermate
What a piece of 💩, don't waste your money After having this machine for 1.5 months these are my problems 1. You will be notified every single day that the garbage box is full. Eventually I ignored it and changed the bags every second day 2. I got into a 5/6 days cleaning cycle which is a pain in the ass if you're someone who goes to work 5 days a week. 3. It will notify me a cat has entered when my cat is with me 4. It will randomly decide to freeze mid cleaning cycle, so if you're at work your kitty can't use it 5. There is a grid that sorts the sand from the poo and you can't clean behind it unless you remover the entire thing by un*****ing it, again a pain if you work 5 days a week. I bought this to help me and after 1.5 months I feel like I wasted R3000. DO NOT RECOMMEND!!!
0
Replies (0)MS
Mantoa S
1 reviews | Active since Jan 2020
7 Jan 2025, 13:06
Poor Customer Service
Warning: Avoid purchasing from Premium Paws SA hosted on Amazon. Their website appeared to be a Cat sales or Animal. However, I have purchased a morden kitchen sink from Amazon and they were sellers. Their customer service is extremely poor, with staff being rude and dismissive. During the installation process, my sink's waste drainage system pipes were damaged. When I approached them about replacing the damaged parts, they refused to sell individual components. Instead, they insisted that I purchase the entire unit, which is unnecessary and expensive. It's unreasonable for a supplier not to offer spare parts for their products. This makes it impossible for customers to repair or replace worn-out components, forcing them to buy an entirely new unit. I strongly advise against buying from Premium Paws SA. Consider exploring alternative suppliers for better service and more reasonable policies. The sales lady on the following cell phone number is extremely rude 076 471 1266
Helpful (0)
|Replies (0)MS
Mantoa S
1 reviews | Active since Jan 2020
7 Jan 2025, 13:06
Poor Customer Service
Warning: Avoid purchasing from Premium Paws SA hosted on Amazon. Their website appeared to be a Cat sales or Animal. However, I have purchased a morden kitchen sink from Amazon and they were sellers. Their customer service is extremely poor, with staff being rude and dismissive. During the installation process, my sink's waste drainage system pipes were damaged. When I approached them about replacing the damaged parts, they refused to sell individual components. Instead, they insisted that I purchase the entire unit, which is unnecessary and expensive. It's unreasonable for a supplier not to offer spare parts for their products. This makes it impossible for customers to repair or replace worn-out components, forcing them to buy an entirely new unit. I strongly advise against buying from Premium Paws SA. Consider exploring alternative suppliers for better service and more reasonable policies. The sales lady on the following cell phone number is extremely rude 076 471 1266
0
Replies (0)